Danish-Speaking Travel Advisor | Training & Growth, Warsaw

Concentrix; Zabrze; On-site; PLN 55,000 - 85,000; Full time

Benefits offered by this job

SAS fare discounts

Equal opportunity employer

2-month training program

International work environment

Coaching & mentoring

Modern Warsaw office

Job summary

Nordic Premium Airline SAS is seeking a Travel Advisor to handle premium travel inquiries in Danish and English from our Warsaw office. You will assist with ticket purchases, payments, and resolving travel difficulties for high-value customers.

The role emphasizes active listening, clear communication, and strong organizational skills to maintain high-quality service. Join an international, diverse team with structured onboarding and ongoing coaching.

Qualifications

• Danish language proficiency at C1 level or higher.
• English language proficiency at B2 level or higher.
• Customer-service oriented with a helpful attitude.
• Ability to listen actively and communicate clearly.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist customers with purchasing airline tickets and payments.
• Support customers with travel difficulties.
• Assist passengers via calls or chat.
• Build trust through enduring customer relationships.

Skills

Danish (C1)

English (B2)

Active listening

Clear communication

Job description

Nordic Premium Airline SAS is seeking a Travel Advisor to handle premium travel inquiries in Danish and English from our Warsaw office. You will assist with ticket purchases, payments, and resolving travel difficulties for high-value customers.

The role emphasizes active listening, clear communication, and strong organizational skills to maintain high-quality service. Join an international, diverse team with structured onboarding and ongoing coaching.