Danish-Speaking Travel Advisor for Premium Airline – Warsaw

Concentrix; Rybnik; In loco; PLN 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

SAS fare discounts

Fully paid 2-month training program

Modern Warsaw office

Descrizione del lavoro

SAS Nordic Premium Airline seeks a Travel Advisor fluent in Danish and English to handle premium customer inquiries. You will assist with ticket purchases and payments, support travel issues, and communicate via calls and chat, while building trusted relationships with customers. Training is provided and the Warsaw office serves as the base for day-to-day activities.

The role emphasizes accuracy, strong organizational skills, and a collaborative mindset in a dynamic, international environment.

Competenze

• Fluent in Danish (C1) and English (B2)
• Helpful and collaborative spirit
• Enthusiastic, patient and open-minded
• Active listening and clear communication
• Attention to accuracy and precision
• Highly organized

Mansioni

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build lasting relationships to foster trust.

Conoscenze

Danish

English

Communication

Active listening

Organized

Team player

Descrizione del lavoro

SAS Nordic Premium Airline seeks a Travel Advisor fluent in Danish and English to handle premium customer inquiries. You will assist with ticket purchases and payments, support travel issues, and communicate via calls and chat, while building trusted relationships with customers. Training is provided and the Warsaw office serves as the base for day-to-day activities.

The role emphasizes accuracy, strong organizational skills, and a collaborative mindset in a dynamic, international environment.