Trust & Safety Content Moderator: AI & Policy Specialist

Accenture PLC; Kraków; On-site; PLN 100,000 - 167,000; Full time

Benefits offered by this job

Full-time employment contract

Foreign language and new technology in

Global client collaboration

People Lead support and professional发展

GenAI training and courses

Employee Assistance Program

Employee share purchase plan

Referral program

Private medical care

Life insurance

WorkSmile platform access

Multisport card

Lunch card

Diversity and inclusion

Work-life balance

Sustainability initiatives

Job summary

Accenture in Kraków is seeking a Trust & Safety professional to analyze and review user profiles, audio, videos, and text content. You will investigate, escalate, and resolve issues flagged by users or the system, with potential exposure to disturbing content.

The role emphasizes resilience and participation in Accenture’s well-being program. Responsibilities include content review, policy updates, and collaboration with the team to develop best practices for responsible AI governance.

Qualifications

• Excellent comprehension and communication skills.
• Strong coping, emotional resilience, and stress-management abilities.
• Ability to examine information from multiple sources.
• Ability to work objectively per client policies.

Responsibilities

• Review, classify, remove or engage with content per client guidelines using specific tools.
• Stay updated on industry trends and AI moderation developments.
• Investigate and relay complex content issues to the Trust & Safety team.
• Develop prompt strategies to interrogate large language models on responsible AI topics.
• Analyze model responses for appropriateness and provide guidance per policies.
• Collaborate with teammates to build understanding of responsible AI issues.
• Contribute to best practices and guidelines for content moderation and governance.

Skills

English language

Czech language

Resilience

Attention to detail

Critical thinking

Unbiased judgment

Office in Kraków

Job description

Accenture in Kraków is seeking a Trust & Safety professional to analyze and review user profiles, audio, videos, and text content. You will investigate, escalate, and resolve issues flagged by users or the system, with potential exposure to disturbing content.

The role emphasizes resilience and participation in Accenture’s well-being program. Responsibilities include content review, policy updates, and collaboration with the team to develop best practices for responsible AI governance.