Portuguese-Speaking Trust & Safety Specialist

Accenture Poland; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

Accenture Poland is seeking a Trust & Safety analyst to analyze and review user profiles, audio, videos, and text content. You may review content to ensure safety and adhere to client guidelines, using specialized tools and processes.

The role involves staying informed on AI moderation trends, handling potentially disturbing content, and collaborating with the team to develop best practices for responsible AI governance. Strong English and Portuguese proficiency is required.

Qualifications

• Excellent comprehension, communication, English and Portuguese skills.
• Strong coping, emotional resilience, and stress-management skills.

Responsibilities

• Review, classify and/or remove content according to client guidelines using specified tools and channels.
• Stay up-to-date with industry trends, generative AI shortcomings and content moderation developments.
• Investigate, resolve, and relay complex content issues to the Trust & Safety team.
• Develop and execute prompts to interrogate large language models on responsible AI topics.
• Analyze model responses for appropriateness and compliance with guidance.
• Collaborate with team members to build a comprehensive understanding of responsible AI issues.
• Contribute to development of best practices and guidelines for content moderation and governance.

Skills

English proficiency

Portuguese proficiency

Resilience

Job description

Accenture Poland is seeking a Trust & Safety analyst to analyze and review user profiles, audio, videos, and text content. You may review content to ensure safety and adhere to client guidelines, using specialized tools and processes.

The role involves staying informed on AI moderation trends, handling potentially disturbing content, and collaborating with the team to develop best practices for responsible AI governance. Strong English and Portuguese proficiency is required.