Travel Advisor for SAS with Norwegian

Concentrix; Warszawa; On-site; PLN 33,000 - 47,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities for all

2-month paid training program

International work environment

Coaching and mentoring

Job summary

Concentrix Warsaw is hiring a Travel Advisor to assist Nordic Premium Airline SAS with Norwegian customers. You will be the first point of contact for premium travel inquiries and help in purchasing airline tickets.

Fluency in Norwegian (C1) and English (B2) is required, along with patience, curiosity, and strong communication. The role is based in Warsaw office and includes a fully paid two-month training program.

Qualifications

• Fluent in Norwegian (C1) and English (B2).
• Helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly.
• Highly organized and precise.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Skills

Norwegian (C1)

English (B2)

Active listener

Clear communicator

Highly organized

Collaborative

Patient

Job description

Travel Advisor for Nordic Premium Airline SAS with Norwegian

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.


• Help in purchasing airline tickets and handling different payment methods.


• Support customers with travel difficulties.


• Assist passengers via calls /chat.


• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Norwegian (C1 level) and English (B2 level).


• Naturally helpful and collaborative spirit.


• Enthusiastic, patient, and open-minded.


• Active listener and able to communicate clearly and with ease.


• Sharp eye for accuracy and precision.


• Highly organized.


• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.


• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.


• Enjoy a fully paid 2-month training program, combining \"learning by doing\" with the support of a dedicated training buddy.


• Embrace an international and diverse work environment that broadens your horizons.


• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.


• Work in a modern office located in the heart of Warsaw.