Trainee - Global Change and Knowledge Management (m/f/diverse)

Lufthansa Group; Kraków; Hybrid; PLN 56,000 - 78,000; Full time

Benefits offered by this job

Flexible working hours

Employee events

Lockers for cyclists / sportsmen

Free parking

Hybrid working

Job summary

Lufthansa Group Business Services in Kraków is looking for a motivated candidate to support change, knowledge, and migration activities. You will help document processes, create templates, and prepare training materials while maintaining knowledge repositories.

The role emphasizes analytical skills, MS Office proficiency, and independence with strong time management. Hybrid work and learning opportunities are offered.

Qualifications

• Academic or Master degree (e.g. Project Management, Business Administration) or in progress.
• Intermediate English (written and spoken).
• Excellent computer literacy.
• Good command of MS Office tools (Excel, PowerPoint, Word).
• Basic analytical skills and ability to work with data.
• Ability to document processes and maintain knowledge repositories.
• Proactive, independent and well organized with strong time management.
• Team player and customer-oriented with high precision.

Responsibilities

• Support basic change and knowledge management activities under close guidance.
• Assist in migration-related activities, including doc prep and knowledge transfer.
• Prepare and update documentation, templates, presentations, and reports.
• Support maintenance of project and activity documentation such as plans and schedules.
• Contribute to regular and ad-hoc status updates inputs.
• Assist trainings, workshops, and meetings on change and knowledge topics.
• Participate in meetings and document outcomes and follow-up actions.
• Support global and local knowledge management operations and tools.

Skills

MS Office

English (intermediate)

Analytical skills

Documentation

Team player

Time management

Organizational skills

Proactive mindset

Education

Master's degree in Project Management or Business Administration

Tools

Excel

PowerPoint

Word

Job description

Kickstart your career with us! Would you like to support the execution of change, knowledge, and migration‑related activities, documentation, and knowledge transfer within Lufthansa Group Business Services? Sounds interesting? We look forward to your application!

Tasks

• Support basic change and knowledge management activities under close guidance of senior team members
• Assist in migration‑related activities, including preparation of documentation and knowledge transfer materials
• Prepare and update documentation, templates, presentations, and reports according to defined standards
• Support maintenance of project and activity documentation, including plans, schedules, and action lists
• Support preparation of inputs for regular and ad‑hoc status updates
• Assist in preparation of trainings, workshops, and working meetings related to change and knowledge topics
• Participate in meetings and support documentation of outcomes and follow‑up actions
• Support routine Global Change & Knowledge Management operations locally and globally
• Assist in operation and maintenance of knowledge management tools and repositories
• Actively participate in learning activities, onboarding sessions, and knowledge transfer within the team

Benefits

• Flexible working hours
• Employee events
• Lockers for cyclists / sportsmen
• Free parking
• Hybrid working possible

Requirements

• Academic / Master degree (e.g. Project Management, Business Administration) or in progress
• Intermediate in English (written and spoken)
• Excellent computer literacy
• Good command of MS Office tools (Excel, PowerPoint, Word)
• Basic analytical skills and ability to work with data
• Ability to document processes, prepare summaries, or maintain knowledge repositories
• Basic knowledge / experience in Documentation Management, Trainings, Migrations or Change Management will be an asset
• Diligent, independent and systematic approach to work
• Strong time management and organizational skills
• Analytical and conceptual mindset
• Numeric skills
• Team player
• Customer orientation
• High precision, dedication to deliver the objectives on time
• Pro‑activeness, improvements driver
• Willingness to participate in the projects
• Flexibility and adaptability
• CV/Resume required
• Must possess permit to work in Poland