Technical Presales Consultant: Vendor Solutions Expert

TD SYNNEX; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

TD SYNNEX Poland is seeking a certified engineer with specialist vendor and technology knowledge to support the design of solutions for customers and partners. You will work with the sales organisation to define projects, provide high-quality service, and ensure timely BOMs for resellers and customers.

You will engage with internal and external audiences, advance technical knowledge within vendor groups, and help improve partner utilization rates.

Qualifications

• Certification across single or multiple vendors.
• Strong presentation and communication skills.
• Good commercial sense and prioritization abilities.
• Ability to run professional meetings and engagements.
• Knowledge of the IT channel, vendors, and end-user considerations.

Responsibilities

• Support design of vendor solutions to meet customer requirements.
• Provide high-quality service and meet predefined SLAs.
• Use internal tools to generate accurate BOMs for resellers and sales teams.
• Own the Request Manager resolver group.
• Respond quickly to queries or customer care issues.
• Communicate product and technology information to educate internal and external audiences.
• Deal with product/solution enquiries from internal/external sales and resellers.
• Profile repeatable solutions with sales for stock and inventory planning.
• Understand and apply vendor promotions.
• Maintain peer-level technical contacts in assigned vendor.
• Develop knowledge to meet vendor/business expectations.
• Assist the Business Solution Centre to support sales activity.
• Deliver basic post-sales implementation services.
• Develop product knowledge to a competent technical level.

Skills

Vendor certifications

Customer presentations

Commercial awareness

Communication skills

Attention to detail & planning

Meeting & engagements

IT industry knowledge (Channel/Vendors

Job description

TD SYNNEX Poland is seeking a certified engineer with specialist vendor and technology knowledge to support the design of solutions for customers and partners. You will work with the sales organisation to define projects, provide high-quality service, and ensure timely BOMs for resellers and customers.

You will engage with internal and external audiences, advance technical knowledge within vendor groups, and help improve partner utilization rates.