Talent Acquisition Process Lead with German- Łódź

Arche Consulting Sp. z o.o.; Łódź; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Performance bonuses

Hybrid work

Private medical care

Multisport card

Group life insurance

Social Fund

Training programs

German language use

Online learning platform

Job summary

Arche Consulting Sp. z o.o. seeks an experienced Talent Acquisition professional to join its international HR organization as a Talent Acquisition Process Lead.

You will lead recruitment and talent administration processes, coordinate workloads, and ensure high-quality execution across the team in a hybrid Łódź setting. You will champion SLAs, KPIs, and data quality, work with stakeholders and external vendors, and drive process improvements.

Qualifications

• 5-7 years in recruitment, Talent Acquisition or Talent Operations.
• Experience leading a team within recruitment or HR operations.
• Strong understanding of recruitment processes and governance.
• Experience with SLAs, KPIs, and operational reporting.

Responsibilities

• Lead day-to-day delivery of recruitment and talent administration processes.
• Coordinate workload across the team for smooth operations.
• Monitor SLAs, KPIs, backlog, ageing, quality and data accuracy.
• Oversee data quality and ensure governance compliance.
• Coordinate recruitment during peak periods and cross-location processes.
• Manage relationships with external vendors and monitor service quality.
• Escalate issues and coordinate resolutions with hiring managers and stakeholders.
• Identify gaps, perform root-cause analysis, implement improvements.
• Support audit readiness and governance-aligned delivery.
• Develop team capabilities through coaching and cross-training.
• Strengthen stakeholder relationships and candidate experience.
• Support decisions on recruitment, offers, and succession activities.

Skills

Stakeholder management

Communication skills

Process improvement

SAP SuccessFactors / HCM

ServiceNow HRSD

Microsoft Office / reporting

Education

University degree in HR or related field

Tools

SAP SuccessFactors / HCM

ServiceNow HRSD

Microsoft Office

Job description

We are looking for an experienced Talent Acquisition professional to join an international HR organization as a Talent Acquisition Process Lead.

Key responsibilities

Lead the day-to-day delivery of recruitment and talent administration processes and coordinate workload across the team,

Ensure smooth and high-quality execution of recruitment processes, including requisition management, candidate screening, offers and ATS-related activities,

Monitor key operational indicators such as SLAs, KPIs, backlog, ageing, quality and data accuracy,

Oversee recruitment and talent-related data quality and ensure compliance with internal procedures and controls,

Coordinate recruitment activities during periods of increased hiring demand, including early-career recruitment programs and cross-location processes,

Manage cooperation with external recruitment and screening vendors and monitor the quality of delivered services,

Act as a point of escalation for recruitment-related issues and coordinate their resolution with hiring managers, HR teams and business stakeholders,

Identify process gaps, perform root-cause analysis and implement corrective and improvement actions,

Support audit readiness and ensure that processes are delivered in line with established governance standards,

Develop team capabilities through coaching, knowledge sharing and cross-training,

Build effective relationships with internal stakeholders and contribute to improving the overall candidate and stakeholder experience,

Support decisions and escalations related to recruitment, offers, talent processes and succession activities.

Requirements

5-7 years of professional experience in recruitment, Talent Acquisition or Talent Operations,

Previous experience in team leadership or people management within recruitment or HR operations,

Strong understanding of recruitment processes and talent administration,

Practical experience working with SLAs, KPIs, quality management and operational reporting,

Experience managing workload, priorities and service delivery within a team environment,

Proven ability to work with hiring managers, business stakeholders and external vendors,

Experience handling escalations and resolving operational issues,

Strong stakeholder management and communication skills,

A proactive approach to process improvement and operational excellence,

Knowlage of German and English - minimum B2 level,

University degree in HR, business, management or a related field, or equivalent professional experience,

Good knowledge of Microsoft Office and reporting tools,

Experience with SAP SuccessFactors / HCM and ServiceNow HRSD / HR4You will be an advantage.

What we offer

Stable employment based on an employment contract.

Performance bonuses paid twice a year.

Access to a wide range of internal and external training programs and an online self-learning platform.

The opportunity to use German on a daily basis in an international working environment.

Private medical care through Medicover, with the option to extend the package to family members.

Multisport card reimbursement or points available through the MyBenefit platform.

Attractive group life insurance.

Additional benefits from the Social Fund.

Hybrid work model - 2 days from the Łódź office and 3 days remotely