Talent Acquisition Ops & Process Specialist (Hybrid)

Mondelēz International; Warszawa; Hybrid; PLN 90,000 - 140,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Pension plan

Multisport Card

Hybrid work

Job summary

Mondelēz International is seeking a Service Operations professional in its Digital Services team in Warsaw. You will coordinate duties to support impeccable service operations, ensuring processes are followed and documented, and you will liaise with clients to keep them updated on progress.

You will write technical documentation, manage filing, and help drive data accuracy, reporting, and continuous improvement initiatives across the organization.

Qualifications

• Fluency in Polish and English at an advanced level is required.
• Permanent contract of employment with no probation period.
• Experience in a shared service environment is a plus.

Responsibilities

• Coordinate activities to respond to requests within your area of responsibility.
• Communicate progress to clients and schedule meetings as appropriate.
• Write documentation and follow up on downstream processes.

Skills

Operational excellence

Data processing

Communication skills

Analytical thinking

Accuracy

Organizational skills

Shared services experience

Customer service focus

Tools

Call center software

Job description

Mondelēz International is seeking a Service Operations professional in its Digital Services team in Warsaw. You will coordinate duties to support impeccable service operations, ensuring processes are followed and documented, and you will liaise with clients to keep them updated on progress.

You will write technical documentation, manage filing, and help drive data accuracy, reporting, and continuous improvement initiatives across the organization.