Talent Acquisition Administration Specialist (F/M/X)

Mondelēz International; Warszawa; On-site; PLN 90,000 - 140,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Pension plan

Multisport Card

Hybrid work

Job summary

Mondelēz International is seeking a Service Operations professional in its Digital Services team in Warsaw. You will coordinate duties to support impeccable service operations, ensuring processes are followed and documented, and you will liaise with clients to keep them updated on progress.

You will write technical documentation, manage filing, and help drive data accuracy, reporting, and continuous improvement initiatives across the organization.

Qualifications

• Fluency in Polish and English at an advanced level is required.
• Permanent contract of employment with no probation period.
• Experience in a shared service environment is a plus.

Responsibilities

• Coordinate activities to respond to requests within your area of responsibility.
• Communicate progress to clients and schedule meetings as appropriate.
• Write documentation and follow up on downstream processes.

Skills

Operational excellence

Data processing

Communication skills

Analytical thinking

Accuracy

Organizational skills

Shared services experience

Customer service focus

Tools

Call center software

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work in Mondelēz International Digital Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented.

How you will contribute

When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third-party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific process area
• Working in a shared service organization
• Operational excellence and a customer service focus
• Data processing, computer applications or call center applications
• Communicating and interpersonal skills, taking initiative
• Analysis
• Accuracy and organizational skills

More about this role

What we offer:

• Permanent contract of employment without a probation period

• Private medical care

• Life insurance

• Pension plan

• Multisport Card

• Hybrid way of working

Job specific requirements:

Fluency in Polish and English at an advanced level is required

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.

Job Type

Regular

Service Operations (Delivery)

Global Business Services