Service Operations & Contracts Specialist

Mettler Toledo AG; Warszawa; On-site; PLN 42,000 - 62,000; Full time

Job summary

Mettler Toledo AG in Warsaw is seeking a Service Administration Specialist to join our back-office team, focusing on managing service contracts and supporting long-term customer relationships.

You will handle inquiries, process service orders, ensure accurate invoicing, manage customer data, and maintain electronic archiving of all documents.

This role offers a dynamic, process-driven environment in a global company, with opportunities to contribute to service quality and operational efficiency.

Responsibilities

• Handle customer inquiries and issues in a timely manner.
• Process service orders and monitor quality and completeness of technician reports.
• Ensure accurate invoicing for services, repairs and installations and manage archival of documents.

Job description

Mettler Toledo AG in Warsaw is seeking a Service Administration Specialist to join our back-office team, focusing on managing service contracts and supporting long-term customer relationships.

You will handle inquiries, process service orders, ensure accurate invoicing, manage customer data, and maintain electronic archiving of all documents.

This role offers a dynamic, process-driven environment in a global company, with opportunities to contribute to service quality and operational efficiency.