System Expert (SAP S4 HANA)

Arbex; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid working model in Kraków

Global SAP S/4HANA transformation

International stakeholder exposure

Job summary

Arbex in Kraków, Poland, seeks an SAP S/4HANA System Expert (Order-to-Cash) on a 21-month fixed-term contract. You will bridge Business, GBS, and DTS to drive O2C processes, master data, and system enhancements, supporting global SAP S/4HANA deployments.

The role emphasizes process standardisation, continuous improvement, and strong collaboration with Finance, Commercial, and Customer Service across regions. Fluency in English is required.

Qualifications

• Significant experience across Order-to-Cash processes within SAP S/4HANA environments.
• Strong knowledge of Order Management, Pricing, Billing, Accounts Receivable, Collections, Customer Service, and Credit Management.
• Experience supporting SAP projects, ERP transformations, deployments, or system enhancement initiatives.
• Strong analytical, stakeholder management, communication, and problem-solving skills.
• Ability to work independently and influence without direct authority.
• Fluent English.

Responsibilities

• Drive global transformation programmes and SAP S/4HANA deployments, with cross-regional standardisation.
• Act as SME for Order Management, Pricing, Billing, CCM, and related processes.
• Partner with business and technology stakeholders to define and prioritise requirements.
• Identify opportunities to improve efficiency, controls, reporting and customer experience.
• Support solution design, SIT, UAT, and deployment readiness; drive continuous improvement.
• Build partnerships with Finance, Commercial, Customer Service, and IT teams to deliver solutions.

Skills

Order-to-Cash SAP S/4HANA

Order Management

Pricing

Billing

Accounts Receivable

Collections

Credit Management

Stakeholder management

English (Fluent)

SAP Projects

Tools

SAP S/4HANA

SAP ERP

Job description

Job Description

SAP S/4HANA System Expert (Order-to-Cash) -

Fixed term - 21 Months

Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.

Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.

About You

In this professional role, you'll focus on winning with consumers and the market while putting safety, mutual respect, and human dignity at the centre.

As the SAP S/4HANA System Expert (Order-to-Cash), you will serve as a key liaison between Business, Global Business Services (GBS), and Digital Technology Solutions (DTS), ensuring Order-to-Cash processes and supporting systems effectively meet business requirements. You will play a vital role in driving SAP S/4HANA adoption, process standardisation, operational excellence, and business transformation initiatives across regions.

Key responsibilities include:

• Driving and supporting global transformation programmes, SAP S/4HANA deployments, and cross-regional process standardisation initiatives
• Acting as the subject matter expert for Order Management, Pricing, Billing, Credit & Collections, Dispute Management, Rebates, and Condition Contract Management (CCM)
• Partnering with business and technology stakeholders to define, validate, and prioritise business requirements
• Identifying opportunities to improve efficiency, compliance, controls, reporting, and customer experience through process and system enhancements
• Supporting solution design, System Integration Testing (SIT), User Acceptance Testing (UAT), deployment readiness, and continuous improvement initiatives
• Building strong partnerships with Finance, Commercial, Customer Service, Credit & Collections, Internal Controls, and technology teams to deliver sustainable business solutions

To succeed in this role, you will need:

Required Qualifications

• Significant experience across Order-to-Cash processes within SAP S/4HANA environments
• Strong knowledge of Order Management, Pricing, Billing, Accounts Receivable, Collections, Customer Service, and Credit Management
• Experience supporting SAP projects, ERP transformations, deployments, or system enhancement initiatives
• Strong analytical, stakeholder management, communication, and problem-solving skills
• Ability to work independently and influence without direct authority
• Fluent English

Preferred Qualifications

• Experience supporting SAP S/4HANA transformation programmes
• Experience with Condition Contract Management (CCM), rebate administration, trade promotion, chargebacks, or customer claims processes
• Experience supporting Dispute Management, Credit Management, or Collections processes
• SAP, Agile, Lean, Process Excellence, Business Analysis, or Continuous Improvement certifications

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.

• Hybrid working model based in our Kraków office
• Opportunity to influence global SAP S/4HANA transformation and business process improvement initiatives
• Exposure to international stakeholders across Finance, Operations, Commercial, Technology, and Shared Services functions
• Career growth opportunities within a global organisation focused on innovation, operational excellence, and continuous improvement
• Collaborative and inclusive working environment where diverse perspectives are valued

Flex That Works at ARBEX

We believe great work happens when people come together with purpose. That's why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.

This role follows a hybrid working model and is based in our Kraków, Poland office.

And finally, the fine print…

For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise.

We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

This role is available for local candidates already authorised to work in Poland only. ARBEX will not provide relocation support or visa sponsorship for this role. Adapted from the approved no-relocation template option.

Transparency and Fairness Go Hand in Hand. At Arbex, we are committed to fostering fairness, equity, and transparency in everything we do, including our recruitment practices. Whether you are already part of our team or considering joining us, you will have visibility of all the key pay and benefit elements applicable for the role. Along with a competitive pay and additional performance-based incentives (if applicable to the role) we offer a range of benefits enhancing your life, health and prosperity over time. But pay is just one part of our offering. We also offer you opportunities to grow, thrive and make an impact. Applicable for Poland and Slovakia: Annual Base Salary Range and the Incentive Plan (if applicable): will be communicated prior to the interview. At Arbex, we are committed to fostering fairness, equity, and transparency in everything we do, including our recruitment practices. Whether you are already part of our team or considering joining us, you will have visibility of all the key pay and benefit elements, prior to the interview. Along with a competitive pay, our positions typically offer additional performance-based incentives (if applicable to the role) we offer a range of benefits enhancing your life, health and prosperity over time. But pay is just one part of our offering. We also offer you opportunities to grow, thrive and make an impact. We are committed to equal pay for work of equal value and use gender-neutral criteria in determining compensation and career progression. These principles guide our approach to pay transparency.

Primary Location

Krakow Office

Worker Type

Employee

Worker Sub-Type

Fixed Term (Fixed Term)

Time Type

Full time