Support Specialist with German
PMSolutions
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Benefits offered by this job
Job summary
PMSolutions is seeking a German Speaking Support Specialist to provide exceptional client service and assist customers with inquiries. This role includes delivering product support and troubleshooting through various channels such as phone and email.
Fluency in German and English is required, along with strong communication skills. The position is based in Sofia, Bulgaria, and relocation assistance will be provided. Enjoy a positive international working environment with numerous employee benefits.
Qualifications
- Fluent in German and English is a must.
- Excellent communication skills are essential.
- Prior experience in a similar role is not required.
Responsibilities
- Deliver outstanding client service.
- Identify and assess customers’ needs.
- Assist with general inquiries, product support, and troubleshooting.
Skills
Job description
One of the leaders in the BPO sector, which offers contact center solutions, ITO, and creative customer service support for global customers in over 50 languages is looking for candidates for a position of German‑speaking Support Specialist.
Are you fluent in German and looking to make your next career move abroad?
Position is based in Sofia, Bulgaria – we will help you to relocate.
- Deliver outstanding client service
- Identify and assess customers’ needs
- Assist with general inquiries, product support, and troubleshooting via phone, e‑mail, chat, or tickets
- Fluent in German and English
- Excellent communication skills
- Prior experience in a similar role is not required
- Relocation assistance
- Stable job and career development opportunities
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Employee referral bonuses
Please send your CV in English to email: jobs@personnelandmedia.com with the note GERMAN – BULGARIA.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
