Support Specialist with German

PMSolutions

Poland

On-site

PLN 126,903 - 169,204

Full time

14 days+

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Benefits offered by this job

Relocation assistance

Stable job and career development opportunities

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Employee referral bonuses

Job summary

PMSolutions is seeking a German Speaking Support Specialist to provide exceptional client service and assist customers with inquiries. This role includes delivering product support and troubleshooting through various channels such as phone and email.

Fluency in German and English is required, along with strong communication skills. The position is based in Sofia, Bulgaria, and relocation assistance will be provided. Enjoy a positive international working environment with numerous employee benefits.

Qualifications

Fluent in German and English is a must.
Excellent communication skills are essential.
Prior experience in a similar role is not required.

Responsibilities

Deliver outstanding client service.
Identify and assess customers’ needs.
Assist with general inquiries, product support, and troubleshooting.

Skills

Fluent in German

Fluent in English

Excellent communication skills

Job description

Support Specialist – German Speaking

One of the leaders in the BPO sector, which offers contact center solutions, ITO, and creative customer service support for global customers in over 50 languages is looking for candidates for a position of German‑speaking Support Specialist.

Are you fluent in German and looking to make your next career move abroad?

Location

Position is based in Sofia, Bulgaria – we will help you to relocate.

Responsibilities

Deliver outstanding client service
Identify and assess customers’ needs
Assist with general inquiries, product support, and troubleshooting via phone, e‑mail, chat, or tickets

Qualifications