German-Speaking Customer Support - Relocate to Sofia

CB Talents SP; Poznań; On-site; PLN 105,000 - 157,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation

Housing assistance

Multicultural working environment

Recruitment process support

Job summary

CB Talents SP in Bulgaria is seeking a German-speaking Customer Support Specialist to join an international team on-site in Sofia. You will handle German-speaking customer inquiries across channels, respond clearly, document interactions, and escalate complex cases to the right teams.

The role offers relocation support, initial housing assistance, and a multicultural working environment as you build an international career abroad with the company.

Qualifications

• Native or fluent German language required.
• Good command of English.
• Customer service, hospitality, retail, or other customer-facing experience is a plus.
• Strong communication and problem-solving skills.
• Open to relocating to Sofia, Bulgaria.
• Eligible to work in Bulgaria / the EU.

Responsibilities

• Support German-speaking customers through available channels.
• Respond to customer questions clearly and professionally.
• Assist with account, service, and product-related inquiries.
• Document customer interactions accurately.
• Escalate more complex cases to the appropriate team.
• Deliver a positive and customer-focused experience.

Skills

German language

English

Customer service

Communication skills

Relocation readiness

Job description

CB Talents SP in Bulgaria is seeking a German-speaking Customer Support Specialist to join an international team on-site in Sofia. You will handle German-speaking customer inquiries across channels, respond clearly, document interactions, and escalate complex cases to the right teams.

The role offers relocation support, initial housing assistance, and a multicultural working environment as you build an international career abroad with the company.