Strategic Risk Solutions Account Manager

RELX International; Polska; On-site; PLN 144,000 - 267,000; Full time

Job summary

LexisNexis Risk Solutions is seeking a customer-focused professional to manage and grow strategic relationships across a portfolio of accounts in Poland. You will act as a trusted advisor throughout the customer lifecycle, helping customers achieve objectives while driving engagement, retention, and long-term value through a consultative approach.

You will partner with Sales, Product, Customer Support, Finance, and Operations to address business challenges, coordinate resources, and renew

Qualifications

• Experience managing relationships across multiple stakeholders.
• Ability to align solutions with customer objectives.
• Strong consultative communication and relationship management.
• Experience handling renewals and recurring revenue.
• Cross-functional collaboration with Sales, Product, Support, Finance.

Responsibilities

• Develop and maintain trusted customer relationships across assigned accounts.
• Understand customers' objectives to position LNRS solutions.
• Drive retention and long-term value with a consultative approach.
• Coordinate internal resources to achieve outcomes.
• Conduct regular engagement activities and reviews.
• Monitor customer health, adoption, and engagement trends.
• Manage contract renewals and retention.

Skills

Customer relationships

Stakeholder management

Renewals & retention

Cross-functional collaboration

CRM systems (Salesforce)

Tools

Salesforce

Job description

LexisNexis Risk Solutions is seeking a customer-focused professional to manage and grow strategic relationships across a portfolio of accounts in Poland. You will act as a trusted advisor throughout the customer lifecycle, helping customers achieve objectives while driving engagement, retention, and long-term value through a consultative approach.

You will partner with Sales, Product, Customer Support, Finance, and Operations to address business challenges, coordinate resources, and renew