Senior Account Executive: Risk Solutions (Warsaw, Hybrid)

LexisNexis Risk Solutions; Warszawa; Hybride; PLN 103 000 - 191 000; Plein temps

Résumé du poste

LexisNexis Risk Solutions is seeking a Senior Account Executive in Warsaw. You will manage a portfolio of customers, drive renewals, and identify opportunities to expand licenses and add products.

The role requires the ability to build trusted advisor relationships across senior stakeholders and to collaborate with cross-functional teams to ensure a seamless customer experience. You will engage proactively with clients, ensuring renewal success and revenue growth while maintaining high customer

Qualifications

• Proven ability to manage a portfolio of customers and meet renewal targets.
• Strong communication and relationship-building skills, including confident phone engagement.
• Proactive and able to resolve customer issues effectively.
• Highly organised and detail-oriented, with the ability to manage multiple priorities.
• Experience using CRM systems (Salesforce preferred).
• Background in account management with senior stakeholders.
• Familiarity with structured sales methodologies (e.g., MEDDPICC, SPIN).

Responsabilités

• Manage a portfolio of existing customers, acting as their main point of contact.
• Build strong, long-term relationships to ensure high satisfaction and retention.
• Own the full renewal cycle, ensuring timely and accurate contract renewals.
• Identify and qualify upsell and cross-sell opportunities to drive incremental revenue.
• Monitor account health, spot risks early, and take proactive action.
• Deliver onboarding and tailored product training to new and existing users.
• Coordinate with internal teams to resolve issues and support a seamless customer experience.
• Maintain accurate CRM records, forecasts, and opportunity updates.
• Provide regular updates to leadership on performance and account activity.

Connaissances

Account management

Sales

CRM systems

MEDDPICC

SPIN

English-Russian bilingual

Effective communication

Renewals

Relationship building

Outils

Salesforce

Description du poste

LexisNexis Risk Solutions is seeking a Senior Account Executive in Warsaw. You will manage a portfolio of customers, drive renewals, and identify opportunities to expand licenses and add products.

The role requires the ability to build trusted advisor relationships across senior stakeholders and to collaborate with cross-functional teams to ensure a seamless customer experience. You will engage proactively with clients, ensuring renewal success and revenue growth while maintaining high customer