Key Account Manager (Wires Industry)

Gebauer & Griller; Gliwice; Hybride; PLN 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Private healthcare

Flexible working hours

Career development

Renovated office in Gliwice

German language training

Résumé du poste

Gebauer & Griller, based in Gliwice, Poland, seeks a Customer & Account Manager to act as the primary commercial contact for assigned customers and to develop long‑term relationships. The role emphasizes strategic account planning, profitable growth, and preparing competitive pricing proposals.

You will lead RFQs, coordinate with Inside Sales, Engineering, Product Management, Operations, Supply Chain, Quality and Finance, and travel for customer meetings as needed.

Qualifications

• University degree in business administration, engineering, economics or in a comparable field.
• Strong commercial understanding with experience in RFQs, quotations, pricing, and commercial negotiations.
• Very good English language skills, both written and spoken.
• Proficient German language skills, both written and spoken, are required.
• Ability to work effectively across international and cross-functional teams.

Responsabilités

• Define and implement account strategies supporting profitable growth, customer retention, and business development.
• Identify and pursue new business opportunities with existing and potential customers.
• Plan and conduct customer meetings, business reviews, and commercial negotiations.
• Manage customer‑related commercial escalations and coordinate appropriate internal actions.
• Lead customer RFQs from initial inquiry and through quotation, negotiation, and commercial closure.
• Coordinate feasibility assessments, costing inputs, and internal commercial reviews with relevant functions.
• Validate the commercial plausibility of calculations and prepare competitive pricing proposals.
• Negotiate prices, commercial conditions, framework agreements, and single orders within approved authorities.
• Follow up on open quotations and drive RFQs toward successful commercial closure.
• Ensure agreed prices, conditions, volumes, and customer requirements are properly documented and communicated internally.

Connaissances

Key Account Management

German language skills

English language skills

Commercial negotiations

Cross-functional collaboration

Formation

University degree in business/economics/engineering

Description du poste

Customer & Account Management

Serve as the primary commercial contact for assigned customers and develop long‑term customer relationships.

• Define and implement account strategies supporting profitable growth, customer retention, and business development.


• Identify and pursue new business opportunities with existing and potential customers.


• Plan and conduct customer meetings, business reviews, and commercial negotiations.


• Manage customer‑related commercial escalations and coordinate appropriate internal actions.

YOUR TASKS

Customer & Account Management

Serve as the primary commercial contact for assigned customers and develop long‑term customer relationships.

• Define and implement account strategies supporting profitable growth, customer retention, and business development.


• Identify and pursue new business opportunities with existing and potential customers.


• Plan and conduct customer meetings, business reviews, and commercial negotiations.


• Manage customer‑related commercial escalations and coordinate appropriate internal actions.

RFQ, Quotation & Agreement Management

• Lead customer RFQs from initial inquiry and clarification through quotation, negotiation, and commercial closure.


• Coordinate feasibility assessments, costing inputs, and internal commercial reviews with the relevant functions.


• Validate the commercial plausibility of calculations and prepare competitive pricing proposals.


• Negotiate prices, commercial conditions, framework agreements, and single orders within applicable approval authorities.


• Follow up on open quotations and drive RFQs toward successful commercial closure.


• Ensure agreed prices, conditions, volumes, and customer requirements are properly documented and communicated internally.

Sales Planning & Business Development

• Prepare and maintain customer‑specific sales, revenue, and volume planning.


• Monitor account performance and initiate commercial actions where required.


• Identify market and customer developments relevant to existing and potential business.


• Maintain transparency on RFQs, business opportunities, and expected order development.


• Represent the company during customer visits, industry events, and trade fairs as required.

Cross-Functional Coordination

• Coordinate closely with Inside Sales, Engineering, Product Management, Operations, Supply Chain, Quality, and Finance on RFQs, customer requirements, and orders.


• Ensure effective internal coordination of commercial requirements resulting from framework agreements and single orders.


• Support efficient sales processes and consistent account‑management standards.

YOUR PROFILE

• University degree in business administration, engineering, economics or in a comparable field.


• At least three years of experience in Key Account Management, B2B sales, or a comparable customer‑facing commercial role.


• Experience in an international industrial or manufacturing environment.


• Strong commercial understanding with experience in RFQs, quotations, pricing, and commercial negotiations.


• Proficient German language skills, both written and spoken, are required.


• Very good English language skills, both written and spoken.


• Strong customer orientation and negotiation skills with sound commercial judgment.


• Structured, analytical, and independent working style.


• Ability to work effectively across international and cross‑functional teams.

Willingness to travel for customer meetings and business development activities

OUR OFFER

• Work as a part of local Sales team, working globally


• Innovative and modern work environment, including a fully renovated office in the center of Gliwice


• Flexible working hours and a hybrid work model (we work from the office 2 days a week)


• Private healthcare covered by the company


• Access to benefits, including sports activities


• German language training supporting business communication


• Opportunities for career development

CONTACT

[e-mail]

Marta Kadłuczka / HRBP Poland