Strategic Demand & Customer Service Specialist

HUBER+SUHNER; Pisary; On-site; PLN 133,920 - 200,880; Full time

Benefits offered by this job

Quarterly/annual bonus

Private healthcare

Sports packages

Life insurance

Employee capital plans

Company day off

Job summary

HUBER+SUHNER Polatis seeks a Customer Service & Forecast Specialist to bridge production, sales and procurement. You will analyse historical data to predict demand, maintain inventory, and support production scheduling, while delivering high-quality service to internal and external clients.

You will collaborate with the Operations Planning Manager, monitor forecast changes, and prepare cost reports. Strong Excel and SAP knowledge, plus English/Polish communication, are essential for success.

Qualifications

• Several years of experience in Supply Chain.
• Knowledge of planning and demand planning processes.
• Knowledge of SAP ERP/HANA is required.
• MS Excel intermediate skills.
• Fluent in English and Polish; able to communicate with stakeholders.

Responsibilities

• Create SAP production orders for primary assemblies.
• Evaluate Sales demand and forecast to create suitable production schedules.
• Conduct weekly forecast maintenance meetings.
• Monitor forecast changes and production schedules with the Operations Planning Manager.
• Provide forecast cost reports.
• Maintain production order serial numbers and monitor exception messages.
• Address demand related issues in a timely manner and implement improvements.

Skills

Supply chain experience

Planning & demand planning

Communication with stakeholders

Customer service

Organisational skills

Time management

Multitasking

Team player

Proactive in dynamic env

English & Polish communication

Tools

SAP ERP/HANA

MS Excel

Job description

HUBER+SUHNER Polatis seeks a Customer Service & Forecast Specialist to bridge production, sales and procurement. You will analyse historical data to predict demand, maintain inventory, and support production scheduling, while delivering high-quality service to internal and external clients.

You will collaborate with the Operations Planning Manager, monitor forecast changes, and prepare cost reports. Strong Excel and SAP knowledge, plus English/Polish communication, are essential for success.