Specialist - HRO - Payroll & Benefits 4A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Kraków; Hybrid; PLN 114,000 - 136,000; Full time

Job summary

Genpact in Kraków is seeking a Specialist - HRO with a focus on Payroll & Benefits. You will handle global payroll tasks, benefits administration, and enrollment processing in a dynamic AI-driven environment.

The ideal candidate holds a degree in commerce/economics/finance, plus MBA or analytics master, and shows proficiency in Workday Payroll and German language at B2 level. This is a hybrid role offering growth within a global leader.

Qualifications

• Bachelor's degree in Commerce, Economics, or Finance.
• MBA or Masters in Business Analytics preferred.
• CPP or CPA certification preferred.

Responsibilities

• Handle error reports from vendors concerning eligibility issues.
• Administer COBRA and flexible spending account (FSA) plans.
• Oversee the online enrollment process.
• Process events in PeopleSoft.
• Conduct benefit audits to ensure accurate employee enrollment.
• Engage in cyclical benefit programs, including open enrollment and elections.
• ACA administration and compliance.
• Assist with resolving employee benefit-related inquiries.

Skills

Global Payroll

Payroll Processing

Workday Payroll

Payroll Taxes

Incentive Compensation

Payroll Management

Education

Bachelors: Commerce

Bachelors: Economics

Bachelors: Finance

Masters: MBA

Masters: Business Analytics

Tools

CPP

CPA

Job description

Specialist - HRO - Payroll & Benefits

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Handle error reports from vendors concerning eligibility issues.
• Administer COBRA and flexible spending account (FSA) plans.
• Oversee the online enrollment process.
• Process events in PeopleSoft.
• Conduct benefit audits to ensure accurate employee enrollment.
• Engage in cyclical benefit programs, including:
• Open enrollment processes
• Entering elections into the system
• Affordable Care Act (ACA) administration and compliance
• Assist with resolving employee benefit-related inquiries.
• Perform other duties as assigned.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

• Certified Payroll Professional (CPP) - Chartered Institute of Payroll Professionals (CIPP)
• Certified Public Accountant (CPA) - Perfekt Szolnok

Required Skills

• Global Payroll
• Incentive Compensation
• Payroll Management
• Payroll Processing
• Payroll Taxes
• Workday Payroll

Language

German (Required)

Language Proficiency - Upper Intermediate - B2

Additional Job Location

-

Job Type

Regular

Master Skill List

HRO - Payroll & Benefits

Remote Type

Hybrid

Work Shift

Standard (Poland)

Compensation Range

Initial Pay Starting From 11200 PLN

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Please be informed the proof of education (including educational certificates) may be requested during the recruitment process.

Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

Kindly please see our Privacy Notice for Employment Candidates: https://www.genpact.com/privacy/notice-for-employment-candidates