Front Line Manager - HRO - Employee Lifecycle Management 4A

6001 Genpact PL sp. z o.o.; Kraków; Hybrid; PLN 114,000 - 136,000; Full time

Job summary

Genpact Ltd. in Kraków is seeking a Front Line Manager - HRO - Employee Lifecycle Management to oversee onboarding, transfers, promotions, exits, and offboarding, ensuring timely, accurate HR operations aligned with policy and compliance standards.

You will collaborate with Talent Acquisition, Payroll, C&B, and HRBP to ensure a seamless employee experience, monitor SLAs, drive automation, maintain confidential records, and support audits while contributing to a fast-moving, AI-driven

Qualifications

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance
• Masters - Business Administration, Masters - Business Analytics
• Certifications: PHR, SPHRi, SHRM-SCP/SHRM-CP, Protouch

Responsibilities

• Manage end-to-end employee lifecycle processes including onboarding, transfers, promotions, exits, and offboarding activities.
• Ensure timely and accurate execution of HR operations in alignment with organizational policies and compliance standards.
• Collaborate with cross-functional teams including Talent Acquisition, Payroll, C&B, and HRBP to ensure seamless employee experience.
• Monitor SLAs and quality metrics across lifecycle processes and implement corrective actions where needed.
• Maintain and update employee records in HR systems, ensuring data integrity and confidentiality.
• Support internal and external audits by providing necessary documentation and process insights.
• Drive process improvements and automation initiatives to enhance operational efficiency and employee satisfaction.

Skills

Employee Lifecycle Management

Employee Consultation

FP&A

Recruiting

Talent Acquisition

Workday

German language B2

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

PHR

SPHRi

SHRM-CP

Protouch

Job description

Front Line Manager - HRO - Employee Lifecycle Management Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities

Manage end-to-end employee lifecycle processes including onboarding, transfers, promotions, exits, and offboarding activities. Ensure timely and accurate execution of HR operations in alignment with organizational policies and compliance standards. Collaborate with cross-functional teams including Talent Acquisition, Payroll, C&B, and HRBP to ensure seamless employee experience. Monitor SLAs and quality metrics across lifecycle processes and implement corrective actions where needed. Maintain and update employee records in HR systems, ensuring data integrity and confidentiality. Support internal and external audits by providing necessary documentation and process insights. Drive process improvements and automation initiatives to enhance operational efficiency and employee satisfaction.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, Senior Professional in Human Resources - International (SPHRi) - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM), SHRM Certified Professional (SHRM-CP) - ProtouchProtouch

Required Skills

Employee Consultation, Employee Lifecycle Management, Financial Planning and Analysis (FP&A), Recruiting, Talent Acquisition, Workday Language German (Required) Language Proficiency - Upper Intermediate - B2

Additional Job Location - Job Type Regular Master Skill List - HRO - Employee Lifecycle Management Remote Type - Hybrid Work Shift - Standard (Poland) Compensation Range- Initial Pay Starting From 11200 PLN

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Please be informed the proof of education (including educational certificates) may be requested during the recruitment process.

Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

Kindly please see our Privacy Notice for Employment Candidates: https://www.genpact.com/privacy/notice-for-employment-candidates

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.