Solution Engineer

AB Volvo; Wrocław; On-site; PLN 150,000 - 210,000; Full time

Job summary

Volvo Group is seeking a Solution Engineer to support and develop invoicing and document management platforms. The role combines first-line support, business analysis, and hands-on solution engineering, collaborating with Digital & IT teams, stable squads, and external suppliers to translate needs into practical improvements.

You will ensure issue resolution, document processes, and contribute to ongoing system enhancements while maintaining clear communication with stakeholders and users across

Qualifications

• Experience in application support, solution engineering, or a similar Digital & IT role.
• Ability to analyze issues, coordinate fixes, and follow up until resolution.
• Knowledge of invoicing, document management, financial services, or related business processes.
• Fluent English, both written and spoken.

Responsibilities

• Provide first-line support for invoicing and document management platforms, including issue analysis and communication with users.
• Act as a business analyst by gathering needs, documenting processes, and translating requirements into improvements.
• Support the development, testing, release, and maintenance of invoicing and document management solutions.
• Collaborate with solution engineers, architects, and external suppliers to deliver reliable solutions.
• Contribute to continuous improvements, incident resolution, and service quality follow-up.
• Communicate priorities, progress, risks, and decisions to stakeholders.

Skills

First-line support

Business analysis

Solution engineering

Technical integrations

Communication

Fluent English

Tools

Peppol

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

As a Solution Engineer, you will support and develop VFS invoicing and document management platforms. The role combines first-line support, business analysis, and hands-on solution engineering. You will work closely with business stakeholders, Digital & IT colleagues, stable teams, and external suppliers to understand needs, translate them into clear requirements, support daily operations, and contribute to continuous improvement and solution development.

Together with your colleagues at VFS and across the Volvo Group, you will take responsibility in the following areas:

• Provide first-line support for invoicing and document management platforms, including issue analysis, coordination, follow-up, and communication with users and stakeholders.
• Act as a business analyst by gathering needs, clarifying requirements, documenting processes, and helping translate business expectations into solution improvements.
• Support the development, testing, release, and maintenance of invoicing and document management solutions.
• Work with stable teams, solution engineers, architects, integration engineers, business analysts, and external suppliers to deliver reliable and practical solutions.
• Contribute to continuous improvements, change requests, incident resolution, user guidance, and service quality follow-up.
• Communicate clearly with business stakeholders and Digital & IT teams, ensuring transparency on priorities, progress, risks, and decisions.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, we believe it is the right mindset that will make a difference at VFS. If you want to help create a highly engaged team to work on the latest technology and agile ways of working, driving the digital footprint for VFS, then we would welcome you to apply for this role.

Qualifications likely required to be successful in this role include:

• Experience in application support, solution engineering, business analysis, or a similar Digital & IT role.
• Ability to support users, analyze issues, coordinate fixes, and follow up until resolution.
• Good understanding of business requirements, process documentation, testing, and change requests.
• Interest in invoicing, document management, financial services, or related business processes.
• Knowledge of Peppol, e-invoicing standards, or invoicing solution standards is an advantage.
• Technical understanding of integrations, data flows, and software delivery.
• Strong communication, collaboration, analytical thinking, and ownership skills.
• Fluent English, both written and spoken.

What’s in it for you?

We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business, and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as well as develop you for continued success.

Ready for the next move?

If you want to make a real impact in your career, Volvo Financial Services is where you want to be. We look forward to meeting you. We will discuss how we can help each other on our journey together.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered inGothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.

What’s in it for you?

We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.