ServiceNow Platform Lead & BA Team Leader

Sii Poland; Rzeszów; Sur place; PLN 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Great Place to Work

Medical care

Profit sharing

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Résumé du poste

Sii Poland is seeking an experienced Lead Business Analyst to drive a large platform project connecting multiple processes within a financial organization. You will lead a team of three ServiceNow business analysts and work directly with the Platform Owner and Architect.

The role requires 7+ years in IT with team management, deep ServiceNow knowledge (ITSM/CSM or Risk/Privacy), and fluent Polish and English.

Qualifications

• 7+ years of IT experience including team management.
• Knowledge of ServiceNow platform with ITSM/CSM and/or Risk/Privacy.
• Ability to translate business needs into actionable requirements for development teams.

Responsabilités

• Lead and coordinate a team of three ServiceNow business analysts.
• Collaborate with Platform Owner and Architect to design the platform.
• Organize discovery sessions and workshops with stakeholders.
• Oversee business and functional requirements and translate them into processes and user stories.
• Refine the backlog, prioritise, and clarify the scope of requirements.
• Conduct fit-gap analysis and promote an out-of-the-box first approach.
• Ensure process consistency across platform modules.
• Support the next stages of platform development.

Connaissances

Team leadership

Stakeholder collaboration

Workshops facilitation

Backlog refinement

Requirements analysis

Outils

ServiceNow

Description du poste

Sii Poland is seeking an experienced Lead Business Analyst to drive a large platform project connecting multiple processes within a financial organization. You will lead a team of three ServiceNow business analysts and work directly with the Platform Owner and Architect.

The role requires 7+ years in IT with team management, deep ServiceNow knowledge (ITSM/CSM or Risk/Privacy), and fluent Polish and English.