ServiceNow Developer: Automate Workflows & Elevate ITSM

Sii Poland; Wrocław; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Open management team

Job summary

Sii Poland is seeking a ServiceNow Developer to join our ServiceNow Team, working on projects across Europe and the United States. You will analyze development needs, participate in SCRUM sessions, and develop and administer ServiceNow including Incident, Change, CMDB, and Knowledge Management modules.

Ideal candidates have at least 2 years of hands-on experience, fluent English and Polish, and reside in Poland.

Qualifications

• Minimum 2 years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules: Incident, Problem, Change, Service Level Mgmt, CMDB, Knowledge, Service Request Mgmt.

Responsibilities

• Analyze development needs and participate in SCRUM meetings.
• Create and maintain documentation and validate technical solutions before deployment.
• Develop and administer ServiceNow: configuration, data mgmt, workflows, and integrations (REST/SOAP).
• Create solutions, scripting (Business Rules, UI Actions, ACLs), flows, portals, widgets, and dashboards with reporting.
• Ensure compliance with internal standards and identify automation opportunities to improve user experience.
• Support testing, deployment activities, and mentoring of less-experienced team members.

Skills

ServiceNow

Incident Mgmt

Problem Mgmt

Change Mgmt

CMDB

Knowledge Mgmt

ServiceReq Mgmt

REST API

SOAP API

English

Polish

Communication

Analytical

Tools

REST API

SOAP API

Job description

Sii Poland is seeking a ServiceNow Developer to join our ServiceNow Team, working on projects across Europe and the United States. You will analyze development needs, participate in SCRUM sessions, and develop and administer ServiceNow including Incident, Change, CMDB, and Knowledge Management modules.

Ideal candidates have at least 2 years of hands-on experience, fluent English and Polish, and reside in Poland.