ServiceNow Administrator | Hybrid (Warsaw, EU)

Fujitsu; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Fujitsu is seeking a ServiceNow Administrator for a project located in Warsaw, Poland. The role focuses on secure operation, configuration, and lifecycle management of the ServiceNow platform within ICT Service Management, in a hybrid work model.

The candidate will handle security, upgrades, incident resolution, requirement analysis, and oversee development and risk management while delivering end-user training and comprehensive documentation.

Qualifications

• Practical knowledge of MariaDB management.
• Professional Certifications in ServiceNow field.
• Bachelor degree is required.
• Official English language certification is required.

Responsibilities

• Platform Management: Ensure secure operation, configuration, and lifecycle management of the ServiceNow platform.
• Operational Administration: Manage security, upgrades, incidents, and platform functionality with architects and developers.
• Availability & Continuity: Ensure platform availability, compliance, and service continuity.
• Business Analysis: Gather and translate business needs into technical solutions aligned with architecture.
• Development Oversight: Supervise ServiceNow development and bug fixing.
• Project & Risk Support: Assist in risk management, disaster recovery, and security management for organization-wide services.
• Training & Demos: Provide ServiceNow demos and training to end-users and support teams.
• Documentation: Maintain technical documentation, SOPs, user manuals, and knowledge base articles.

Skills

Platform Expertise

ITSM Knowledge

Analytical Skills

Methodological Adherence

Communication

Adaptability

Education

Bachelor's degree

Tools

MariaDB

Job description

Fujitsu is seeking a ServiceNow Administrator for a project located in Warsaw, Poland. The role focuses on secure operation, configuration, and lifecycle management of the ServiceNow platform within ICT Service Management, in a hybrid work model.

The candidate will handle security, upgrades, incident resolution, requirement analysis, and oversee development and risk management while delivering end-user training and comprehensive documentation.