Senior Technical Business Analyst

Reply; Katowice; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Motivizer Benefits Platform

Language Courses

Ongoing training opportunities

Internal community & networking events

Job summary

Reply specialises in designing and implementing solutions for digital media and communications. Katowice-based BI Analysts work closely with senior stakeholders to transform business needs into actionable requirements for development teams, while leading SAFe/ Scrum practices and mentoring junior analysts.

You will own the backlog, drive cross-market requirements, and collaborate with product, engineering, and AWS teams to deliver scalable services across complex programs.

Qualifications

• Higher education in IT with a relevant specialization.
• At least 6 years of experience as a Business Analyst or similar.
• Proven track record leading analysis in complex software projects.
• Strong experience in agile and SAFe environments.
• Advanced knowledge of Jira and Confluence.
• Experience with Postman, Draw.io, DataDog and related tools.
• Good understanding of AWS, cloud-native apps, and microservices.
• Solid knowledge of databases, APIs, integrations and networking.
• Excellent stakeholder management and facilitation skills.
• Ability to influence across business and technical teams.
• Strong presentation and communication with senior management.
• Fluent English; German is a plus.

Responsibilities

• Lead business analysis activities across complex products and strategic initiatives.
• Collaborate with senior stakeholders to gather objectives and requirements.
• Translate needs into functional and technical specifications for development.
• Drive solution design with business, product, and engineering teams.
• Consolidate requirements across stakeholders, teams and markets.
• Own and manage the product backlog and priorities.
• Lead service rollouts across markets and scenarios.
• Manage project plans, timelines, risks, dependencies, and expectations.
• Ensure high-quality delivery and successful implementations.
• Coordinate issue resolution, troubleshooting, defects, and support.
• Drive requirements engineering and maintain documentation standards.
• Partner with AWS and microservices teams to deliver scalable solutions.
• Act as SME for product, business and functional knowledge.
• Mentor less experienced Business Analysts.
• Work in an agile environment using Scrum and SAFe.

Skills

Stakeholder management

Agile (SAFe/Scrum)

Jira

Confluence

Postman

Draw.io

DataDog

AWS

APIs & integrations

Networking concepts

German language (nice to have)

English language (fluent)

Education

University degree in computer science

Tools

Jira

Confluence

Postman

Draw.io

DataDog

AWS services

Job description

Responsibilities

• Lead business analysis activities across complex products and strategic initiatives.
• Collaborate with senior stakeholders to understand business objectives and gather requirements.
• Translate business needs into detailed functional and technical requirements for development teams.
• Drive solution design activities together with business, product, and engineering stakeholders.
• Align and consolidate requirements from multiple stakeholders, teams, and markets.
• Own and manage the product backlog, ensuring priorities support business goals.
• Lead service rollouts across different markets and business scenarios.
• Manage project plans, timelines, risks, dependencies, and stakeholder expectations.
• Ensure high-quality delivery and successful implementation of business solutions.
• Coordinate issue resolution, troubleshooting, defect management, and service support activities.
• Drive requirements engineering practices and maintain high documentation standards.
• Partner with AWS and microservices development teams to deliver scalable solutions.
• Act as a subject matter expert for product, business, and functional knowledge.
• Mentor and support less experienced Business Analysts.
• Work in an agile environment using Scrum and SAFe methodologies.

Beneftis

• Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.
• Language Courses – you'll have access to a multi-language learning platform enabling you to practice you language skills and learn new ones!
• Regular and systematic further training opportunities - both internally and from external providers. We support your ongoing learning and development.
• Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.

Qualifications

• Successful completion of higher education as a qualified IT specialist or university degree in computer science.
• At least 6 years of experience as a Business Analyst or in a similar position.
• Proven experience leading business analysis activities in complex software delivery environments.
• Strong experience working in agile and scaled agile (SAFe) environments.
• Advanced knowledge of Jira and Confluence.
• Experience with tools such as Postman, Draw.io, DataDog, and related analytical or monitoring platforms.
• Good understanding of AWS services, cloud-native applications, and microservices architecture.
• Strong understanding of databases, APIs, integrations, and networking concepts.
• Excellent stakeholder management, facilitation, and negotiation skills.
• Ability to influence decisions across business and technical teams.
• Strong presentation and communication skills, including communication with senior management.
• Fluent English communication skills.
• Communication skills in German is a plus.

Develop yourself and the digital future – at Reply!

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.