ServiceNow Developer: ITSM/ITOM, Automation Focus

Sii Poland; Bydgoszcz; On-site; PLN 130,000 - 190,000; Full time

Benefits offered by this job

Great Place to Work

Profit sharing

Medical care

Centre of internal trainings

Open and accessible management team

Regular integration events and trips

Job summary

Sii Poland is hiring a ServiceNow Developer to join a team serving European and US clients. You will work on projects across Incident, Problem, Change, CMDB, HRSD, and integrations, delivering configurations, automations, and dashboards.

You should have at least two years of ServiceNow experience, strong English and Polish, and a methodical, analytical approach. The role offers growth, mentoring, and the opportunity to influence digital processes across industries.

Qualifications

• 2+ years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules: Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Service Request Management.
• Polish and English language fluency.

Responsibilities

• Analyzing and participating in review sessions – analyzing development needs and taking part in requirement analysis, design reviews, and SCRUM meetings
• Creating and maintaining documentation and technical solution validation before deployment
• Developing and administering ServiceNow, including configuration, security, data management, workflow, integrations (REST/SOAP), platform upgrades, and skipped record reviews
• Developing solutions, scripting (Business Rules, UI Actions, ACLs, etc.), Flow/Workflow creation, portals, widgets, and dashboards with reporting capabilities
• Ensuring compliance with internal development standards and identifying automation opportunities to improve user experience
• Providing support in testing, deployment activities, and mentoring of less-experienced team members

Skills

Analytical skills

Communication skills

English language

Polish language

Methodical approach

Tools

ServiceNow

Job description

Sii Poland is hiring a ServiceNow Developer to join a team serving European and US clients. You will work on projects across Incident, Problem, Change, CMDB, HRSD, and integrations, delivering configurations, automations, and dashboards.

You should have at least two years of ServiceNow experience, strong English and Polish, and a methodical, analytical approach. The role offers growth, mentoring, and the opportunity to influence digital processes across industries.