Senior ServiceNow CMDB & Asset Lifecycle Lead

State Street; Kraków; On-site; PLN 78,000 - 96,000; Full time

Benefits offered by this job

Permanent contract from day one

Holiday days off

Medical package for employees and fami

Job summary

State Street in Kraków is seeking a CMDB Asset Management Specialist to own the end-to-end lifecycle of CIs and IT assets in the ServiceNow CMDB, ensuring data accuracy and alignment with ITIL standards. You will work with architects, developers, and service teams to deliver reliable configuration data across the organization.

The role requires hands-on CMDB expertise, ITAM experience, and strong data quality focus, with 4–8 years in ServiceNow/ITSM.

Qualifications

• Hands-on ServiceNow CMDB with CI classes, relationships, reconciliation, and normalization.
• Experience in ITAM and Configuration Management aligned with ITIL.
• Strong analytical/problem-solving skills focused on data quality.
• 4–8 years of experience with ServiceNow, CMDB, ITAM or ITSM.

Responsibilities

• Own and manage end-to-end lifecycle of CIs and IT assets in the ServiceNow CMDB.
• Collaborate with ServiceNow developers, architects, and integration teams for data flow.
• Monitor, analyze, and report CMDB health metrics and lead remediation.
• Support ServiceNow Discovery, Service Mapping, and integrations for CI/asset data.
• Ensure CMDB data supports audit, risk, security, and regulatory requirements.

Skills

ServiceNow CMDB

IT Asset Mgmt

ITIL

Data quality

Tools

ServiceNow Discovery

System integrations

APIs

Job description

State Street in Kraków is seeking a CMDB Asset Management Specialist to own the end-to-end lifecycle of CIs and IT assets in the ServiceNow CMDB, ensuring data accuracy and alignment with ITIL standards. You will work with architects, developers, and service teams to deliver reliable configuration data across the organization.

The role requires hands-on CMDB expertise, ITAM experience, and strong data quality focus, with 4–8 years in ServiceNow/ITSM.