Senior ServiceNow Architect - Scale ITSM Solutions

Sii Poland; Województwo wielkopolskie; On-site; PLN 240,000 - 340,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Job summary

Sii Poland, as part of the ServiceNow Competency Center, is seeking an experienced ServiceNow Architect to design, implement, and lead scalable solutions across ITSM, ITOM, ITAM, HRSD, SecOps, and SPM for clients in Europe and the United States.

You will work on architectural definitions, project estimations, and service strategy, collaborating with stakeholders and delivering robust documentation and designs. Fluency in English and Poland residency are required.

Qualifications

• Minimum 5 years of ServiceNow implementations and at least 2 years in a ServiceNow Architect role.
• Strong understanding of ServiceNow platform architecture and products.
• Hands-on experience with at least three different ServiceNow modules.
• Experience in consulting on ITSM tool implementations.
• Knowledge of other ITSM/BPM tools.
• Familiarity with PMP, PRINCE2, or Agile methodologies.
• Strong ITIL principles knowledge.
• Fluency in English (written and spoken).
• Strong communication skills and the ability to collaborate with both technical and non-technical stakeholders.
• Well-developed analytical, interpersonal, and presentation skills.
• Residing in Poland required.

Responsibilities

• Designing and implementing solutions on the ServiceNow platform tailored to client needs.
• Supporting the creation of technical offers and project estimations.
• Defining optimal technological and architectural solutions.
• Identifying, predicting, and reporting technical risks in projects.
• Preparing documentation and presentations, including functional designs, technical specifications, and integration documentation.
• Collaborating with stakeholders to deliver effective and scalable solutions.
• Supporting the definition and development of ServiceNow's service strategy.

Skills

ServiceNow architecture

Client communication

ITIL knowledge

Agile methods

Stakeholder management

Presentation skills

ServiceNow modules

Tools

PMP

PRINCE2

Agile

Job description

Sii Poland, as part of the ServiceNow Competency Center, is seeking an experienced ServiceNow Architect to design, implement, and lead scalable solutions across ITSM, ITOM, ITAM, HRSD, SecOps, and SPM for clients in Europe and the United States.

You will work on architectural definitions, project estimations, and service strategy, collaborating with stakeholders and delivering robust documentation and designs. Fluency in English and Poland residency are required.