Senior Process Specialist FP&A

Heineken; Kraków; On-site; PLN 110,000 - 170,000; Full time

Job summary

HEINEKEN Kraków (HEINEKEN Global Shared Services) is seeking a Process Specialist to join our finance and operations team. You will act as the local representation of the Global Process Lead, driving end-to-end processes and improvements to deliver value for customers, suppliers, and internal stakeholders.

You will design and standardize processes, develop policies with the Global Process Lead, and partner with OpCos and HGSS to ensure high-quality governance, data integrity, and continuous

Qualifications

• Bachelor's or Master’s degree in Finance or Accounting or Management.
• Fluency in English; other European language is a plus.
• Strong communication, facilitation and presentation skills.
• Analytical mindset with continuous improvement focus.
• At least 5 years of experience in Finance/Accounting in SSC/BPO environment.
• Minimum 3 years’ experience in Finance function related to process design and documentation.

Responsibilities

• Provide input for standard process design for all relevant elements (Processes, Policies & Procedures, Master Data, Controls, Solutions).
• Contribute to creation of policies, procedures and guidelines with the Global Process Lead and Senior Process Managers.
• Engage with OpCos, HGSS and Global Functions to ensure stakeholder relationships and drive optimal E2E processes.
• Propose process improvement initiatives as input for the Transformation Roadmap.
• Monitor operating metrics to identify process improvement opportunities.
• Provide recommendations for new process adoption and ensure alignment with common solutions.

Skills

English fluency

Communication skills

Strategic thinking

Time management

Analytical skills

Process improvement

Project management

Education

Finance/Accounting degree

Job description

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The Process Specialist acts as the local representation (or extension) in the shared service center of the Global Process Lead at group level. The Process Specialist drives optimal E2E processes, by contributing to the mission of the GPO organization: design, guard, transform and continuously improve E2E processes, which are effective at a competitive cost and resulting in an excellent experience for customers, suppliers and internal stakeholders. By driving optimal E2E processes, the GPO organization enables the business to create value for the Company. The Process Specialist in close alignment with the Global Process Lead and team:

• contributes to the development of a process strategy, resulting in a roadmap of transformation initiatives
• drives E2E process excellence and end-to-end productivity in the Function through standardization and deployment of common business processes and enablers
• shares and preserves process knowledge in the area of expertise
• drives transformation and continuous measurement & improvement of process performance.

Your responsibilities would include:

• providinginput for standard process design for all relevant elements, i.e. Processes, Policies & Procedures, Master Data, (Risks and) Controls, Solutions, Organisational Structures and KPIs/PPIs.
• contributingto the creation of policies, procedures and guidelines in close cooperation with the Global Process Lead and Senior Process Managers
• engagingactively with OpCos, HGSS, Global Functions and the GPO organization to ensure high quality stakeholder relationships, understand stakeholder requirements and manage expectations to drive optimal E2E processes
• business partnering:
  • proposingprocess improvement initiatives as input for the Transformation Roadmap
• operational excellence:
  • monitoring and usingoperating metrics to identify process improvement initiatives
• process adaptation:
  • providingrecommendations/guidance regarding new process adoption
  • ensuringthat the process designs, policies & procedures and operating principles are embedded in the relevant common business solutions
  • authorising system access as per the design book guidance for customized T-Codes
• knowledge management:
  • shearing and preservingknowledge in the area of process expertise
• compliance management:
  • validatingand guards compliance with the standard process design
  • engagingactively with OpCos and HGSS to drive the reduction of process deviations
  • proposingand submitingchange requests in regards to process modificationensuringeffective governance of implemented changes
  • actingas the first point of escalation and link with the Global Process Lead for all process design related issues
  • managingand preparingfor the approval of derogations for process non-compliance
• contributingto the execution of the Transformation Roadmap
• intervening and escalatingto the Global Process Lead in case of deviations from plan
• continuous process improvement:
  • actively working with HGSS, Global Process & Control Improvement (P&CI), Global Functions and OpCos to identify cross-OpCo and global process improvement initiatives, and steers E2E improvement
  • guiding and supportingoperations teams in process improvement initiatives on the basis of analysis, expert knowledge and experience
• business outcomes:
  • providing input for the (re)definition of business outcomes and for the (re)assessment of process performance targets to further drive optimisation.

You are a good match if you have:

• Bachelors or Master’s degree in Finance or Accounting or Management
• able to understand the E2E process strategy and the application to the task and responsibilities in this position
• analyses processes, detects inconsistencies, and analyses possible causes and solutions
• fluency in English, additional European language is a plus
• strong and effective communication, facilitation and presentation, strategic thinking, effective time management
• strong analytical skills, continuous improvement mindset
• at least 5 years of experience in Finance/Accounting in SSC/BPO environment
• minimum 3 years’ experience in Finance function specific to the area of process expertise (process design and documentation, gap analysis and solution identification)
• strong experience and solid knowledge of process specific knowledge
• strong experience and solid knowledge of process specific knowledge
• exposure to multiple tools and methodologies and familiar with the SAP systemstrong analytical and project management skills.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up . Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.