Finance Operations Controller

HEINEKEN Global Shared Services; Kraków; On-site; PLN 180,000 - 300,000; Full time

Job summary

HEINEKEN Kraków (HEINEKEN Global Shared Services) seeks an experienced finance governance professional to govern master data, timewriting, budgeting and CAPEX across SAP, ServiceNow and related systems, ensuring data quality and compliance.

You will collaborate with HR, GSD, platform teams and Finance stakeholders to ensure proper onboarding, data readiness and accurate postings, while driving process improvements, reporting and audit readiness.

Qualifications

• Master's degree in Finance, Accounting, Business Administration, IT, or related field with 8+ years of relevant experience.
• Solid accounting knowledge including group reporting experience.
• Strong analytical capability; able to interpret data and translate findings into improvements.

Responsibilities

• Governing key master data and process inputs required for timewriting, budgeting, CAPEX and postings.
• Onboarding and data readiness for users across HR, GSD, and Finance stakeholders.
• Leading reviews of resource time forecasts and actuals across cost centres, projects and portfolios.
• Governing budget release, snapshot and planning data processes and data reconciliation across systems.
• Leading root-cause analysis and resolution of complex process issues and variances.

Skills

Finance process governance

Accounting

Audit

Business control

Financial systems

Master data integrity

Planning & reporting

SAP TP1

ServiceNow

Excel / Power BI

Process improvement

Cross-functional collaboration

Communication skills

Education

Master's degree in Finance or related field

Tools

SAP

ServiceNow

Excel

Power BI

Job description

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to "WOW" the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Your Responsibilities Would Include

• Governing key master data and process inputs required for accurate timewriting, managing budget, CAPEX and financial postings, ensuring consistency and data quality across ServiceNow, SAP, connected systems and accounting policies
• Owning data readiness for timewriting and financial postings, working with HR, GSD, platform teams, hiring managers and Finance stakeholders to ensure correct user onboarding, access, master data and system setup.
• Leading the review of resource time forecasts and actuals across cost centres, projects and portfolios, ensuring alignment between forecasts, approved budgets, released budgets and actual postings
• Governing budget release, snapshot and planning data processes, ensuring alignment between approved budgets, released values, portfolio cost data and reporting outputs. Ensure project data reconciliation between systems.
• Leading root-cause analysis and resolution of complex process issues, variances, control gaps and posting inconsistencies, ensuring timely escalation, clear ownership and visibility of financial impact
• Acting as senior subject matter expert for timewriting and ServiceNow budget governance and CAPEX advising Project Managers, Business Controllers and Finance stakeholders on standards, controls, timelines and compliant ways of working
• Driving continuous improvement of the end-to-end process, including onboarding and ticket workflows, control framework, WoW, RACI, escalation paths and automation opportunities with GTO, ServiceNow and SAP teams
• Creating and maintaining process documentation, governance standards, RACI, and ways of working (WoW) for the timewriting, CAPEX and ServiceNow budget processes, ensuring proper knowledge management within D&T GBC
• Designing new reports and maintenance of existing ones (PBI)
• Building and owning CAPEX process, both from project and financial side, including actuals reporting and RoFo/AP, audit
• DBB amortization ownership - calculation, update, review of assets, EIA reporting
• Supervision over all P&CI controls performed in GBC D&T
• Owning GBC D&T CPI agenda, acting as CPI Lead including good practice sharing for other functions
• Building and maintaining onboarding process and internal training for GBC D&T team members
• Ownership of the internal and external audit agenda for the respective scope
• Performing additional tasks and ad hoc activities assigned by the Financial Controller

You Are a Good Candidate If You Have

• Master's degree in Finance, Accounting, Business Administration, IT, or related field. 8+ years of relevant experience, including experience in finance process governance, accounting, audit, business control support, financial systems, master data/process integrity, or planning/reporting operations in a complex matrix environment Solid accounting knowledge including group reporting experience Strong analytical capability; able to interpret data, perform root cause analysis, and translate findings into actionable improvements. Hands-on experience with tools such as SAP (preferably TP1), ServiceNow, and Excel/Power BI Process improvement excellence with focus on simplification and automation Experience with navigating cross-functional issues and resolving systemic errors. Strong communication skills

It's Nice If You Also Have

• Experience in Global IT or Technology organisations.
• Knowledge of project management and resource planning processes.
• Familiarity with Shared Services structures and system interfaces.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.