Senior People Reporting and Analytics

HEINEKEN Global Shared Services; Kraków; On-site; PLN 150,000 - 220,000; Full time

Job summary

HEINEKEN Kraków is seeking a Senior People Reporting and Analytics Specialist. You will manage and analyse HR data to provide actionable insights, create reports and dashboards, and monitor data quality to drive improvements in people-related processes.

Responsibilities include delivering KPI reports for the People Function, designing reporting tools, validating data, and partnering with HR and business leaders on reporting needs.

Qualifications

• 3+ years in HR reporting or people analytics with dashboards.
• Degree in HR, business, analytics, or related field.
• Strong knowledge of HR processes and metrics; English proficient.

Responsibilities

• Provide insights, KPI reports and dashboards for the People Function.
• Design, build and maintain People Function reporting tools.
• Monitor data quality and resolve inconsistencies.
• Maintain HR data standards and documentation.
• Develop and share HBS performance dashboards.

Skills

HR reporting

People analytics

Dashboards

Data quality

Stakeholder management

Communication

English proficiency

Education

Bachelor's degree in HR/Business/Analytics

Tools

Power BI

SAP SuccessFactors

ServiceNow

SharePoint

MS Office / Teams

Job description

At HEINEKEN Kraków (Heineken Business Services Poland) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The Senior People Reporting and Analytics Specialist

is responsible for managing and analysing HR data to provide actionable insights that support decision-making and strategic planning. The position focuses on ensuring data accuracy, creating reports and dashboards, and monitoring data quality to drive continuous improvement in people-related processes.

Your responsibilities would include:

• providing insights, KPI reports and dashboards for the People Function
• designing, building and maintaining People Function reporting tools
• monitoring and validating data quality and resolving inconsistencies
• maintaining HR data standards and documentation
• developing and sharing HBS performance dashboards
• using analytics tools to identify trends and improvement opportunities
• partnering with People Function teams, HBS teams and business leaders on reporting needs
• supporting stakeholders in using analytics tools and interpreting data
• coordinating with stakeholders to address data issues and close gaps
• contributing to Knowledge Management by maintaining SOPs and documentation
• identifying recurring data issues and proposing improvements
• leveraging HR technologies to automate reporting and reduce manual work.

You are a good candidate if you have:

• more than 3 years of experience in HR reporting, people analytics or related roles. Including developing complex reports and dashboards, enabling key people related process metrics’ visualisation and continuous improvement
• Bachelor's degree in human resources, business administration, analytics or a related field
• proficiency in data analytics tools and reporting dashboards and in HR technologies (e.g. Power BI, SAP SuccessFactors, ServiceNow)
• strong understanding of HR processes and metrics
• proficiency with MS Office suite or related software and collaboration tools (Teams, SharePoint)
• excellent communication and stakeholder management abilities
• high attention to detail and problem-solving skills
• excellent English (any other regional language is a plus).

You are a perfect match if you also have:

• experience in shared services or multinational environments
• experience developing dashboards, metrics or analytics products in a shared services model.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.