People Analytics & Reporting Specialist

Heineken; Kraków; On-site; PLN 70,000 - 120,000; Full time

Job summary

HEINEKEN Kraków (Heineken Business Services Poland) is seeking a People Reporting and Analytics Specialist to manage HR data, build dashboards and deliver insights to support decision-making. You will ensure data accuracy, design reporting tools, and drive data quality across HR processes.

You will collaborate with People Function teams and business leaders, leveraging tools like Power BI, SAP SuccessFactors and ServiceNow to deliver impactful analytics and SOPs, while maintaining documentation

Qualifications

• 1–3 years of HR reporting or analytics experience.
• Bachelor's degree in HR, business, analytics or related field.
• Proficient in data analytics tools and reporting dashboards including HR technologies (Power BI, SAP SuccessFactors, ServiceNow).
• Strong understanding of HR processes and metrics.
• Proficient with MS Office suite and collaboration tools (Teams, SharePoint).
• Excellent communication and stakeholder management.
• High attention to detail and problem-solving.
• Excellent English; other regional language a plus.

Responsibilities

• Provide insights, KPI reports and dashboards for the People Function.
• Design, build and maintain People Function reporting tools.
• Monitor and validate data quality and resolve inconsistencies.
• Maintain HR data standards and documentation.
• Develop and share HBS performance dashboards.
• Use analytics tools to identify trends and improvement opportunities.
• Partner with People Function teams, HBS teams and business leaders on reporting needs.
• Support stakeholders in using analytics tools and interpreting data.
• Coordinate with stakeholders to address data issues and close gaps.
• Contribute to Knowledge Management by maintaining SOPs and documentation.
• Identify recurring data issues and propose improvements.
• Leverage HR technologies to automate reporting and reduce manual work.

Skills

HR reporting

People analytics

Communication

Stakeholder management

Attention to detail

Problem solving

English proficiency

Education

Bachelor's degree

Tools

Power BI

SAP SuccessFactors

ServiceNow

MS Office

Teams

SharePoint

Job description

HEINEKEN Kraków (Heineken Business Services Poland) is seeking a People Reporting and Analytics Specialist to manage HR data, build dashboards and deliver insights to support decision-making. You will ensure data accuracy, design reporting tools, and drive data quality across HR processes.

You will collaborate with People Function teams and business leaders, leveraging tools like Power BI, SAP SuccessFactors and ServiceNow to deliver impactful analytics and SOPs, while maintaining documentation