Senior HRO Lifecycle Specialist: AI‑Powered, Remote

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Lublin; Remote; PLN 85,000 - 102,000; Full time

Job summary

Genpact is seeking a Sr. Associate - HRO - Employee Lifecycle Management to handle HR processes for the EMEA region. You will respond to employee inquiries, maintain HR data, and support clients with HR services in a fast-paced, innovation-driven environment.

Proficiency in German (C1) is required, with experience in Workday HCM and related HR tools. This remote role aligns with Poland working shift and global SLAs.

Qualifications

• Bachelors degree in commerce, economics or finance.
• Masters in business admin or analytics preferred.
• Experience with HR processes and lifecycle management.

Responsibilities

• Perform HR processes per global guidance and country rules.
• Respond to queries from EMEA employees and update HR systems.
• Provide active support to employees, managers, and HR teams.
• Process transactions with high accuracy and timely SLAs.
• Advise clients on process improvements and policy references.
• Collaborate to enhance communications and efficiency.

Skills

Customer Care

ERP

Oracle Eloqua

Recruiting

Workday HCM

Workday Performance Management

German (C1)

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Business Administration

Master's - Business Analytics

Tools

Oracle Eloqua

ERP systems

Workday HCM

Job description

Genpact is seeking a Sr. Associate - HRO - Employee Lifecycle Management to handle HR processes for the EMEA region. You will respond to employee inquiries, maintain HR data, and support clients with HR services in a fast-paced, innovation-driven environment.

Proficiency in German (C1) is required, with experience in Workday HCM and related HR tools. This remote role aligns with Poland working shift and global SLAs.