Senior Delivery Growth and Promotion Specialist

Allegro.eu S.A.; Poland; Remote; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

Well-located offices

Cafeteria plan

English classes

Training budget

Volunteer day

Inter-team tourism

Social events

Job summary

Allegro.eu S.A. is seeking a Senior Delivery Growth and Promotion Specialist in Warszawa to manage administrative seller onboarding, data entry, and billing support within the Delivery Experience team. You will verify delivery options, monitor debts, and assist in cross-selling campaigns to boost platform performance.

You will coordinate with Sales, Marketing, and Finance to ensure smooth onboarding, timely payments, and accurate reporting, while leveraging CRM tools and internal databases.

Qualifications

• 1–3 years in administrative support, customer operations, or junior partner management.
• Proficient English and Polish (Czech nice to have).
• Meticulous, detail-oriented, and comfortable with CRMs, databases and spreadsheets.

Responsibilities

• Administrative Seller Onboarding.
• Daily onboarding tasks following checklists.
• Data entry and verification of partner documents.
• Verify One by Allegro delivery options in baskets.
• Debt monitoring and settlement support with proactive communication.
• Billing assistance and handling basic invoice inquiries.
• Cross-selling and promotional campaigns support to sellers.
• Distribute sales materials and onboarding guides.
• Assist Sales Managers with admin tasks and updates.
• Co-marketing support: optimize in-basket visibility and campaign assets.
• Educational content distribution and sharing best practices.
• Merchant campaign support and ensuring delivery settings are optimized.
• Handle routine tickets and inquiries; maintain daily operation reports.

Skills

English

Polish

CRM systems

Data entry

Onboarding

Communication

Tools

CRM software

Microsoft Excel

Job description

Senior Delivery Growth and Promotion Specialist

Location: Warszawa, PL, 00-841

Team: Delivery Experience

Contract Type: Employee

Your main responsibilities:

Administrative Seller Onboarding

Daily Onboarding Tasks: Execute the operational step-by-step onboarding process for new sellers and e-shops according to established checklists.

Data Entry & Verification: Verify partner documents, set up new seller profiles in internal systems, and maintain accurate database records.

Basket Integration Checks: Verify if partner e-shops have correctly enabled One by Allegro delivery options in their online shopping baskets.

Debt Monitoring & Settlement Support

Debt Tracking: Regularly monitor seller accounts for overdue balances, unpaid invoices, and payment delays (debts).

Partner Contact for Payments: Proactively contact sellers (via phone/email) regarding outstanding payments, send reminders, and collect payment confirmations.

Billing Assistance Handle basic invoice inquiries, balance checks, and routing complex financial disputes to the Finance team.

Cross-Selling & Operational Support

Cross-Selling Execution: Contact existing sellers to introduce basic promotional campaigns, new delivery options, or additional platform features.

Sales Materials Distribution: Prepare and send promotional kits, checkout banners, and onboarding guides to sellers.

Sales Team Assistance: Assist Sales Managers with administrative tasks, standard offer preparation, and partner status updates.

Co-Marketing & Trade Marketing Support

In-Basket Visibility Optimization: Advise sellers on best practices for highlighting One by Allegro delivery options at checkout (e.g., placing badges, banners, or free-delivery promotions).

Marketing Material Localization & Adaptation: Help adapt standard Allegro promotional materials and campaign assets to fit the specific needs of local Czech e-shops.

Educational Content Distribution: Share educational content, case studies, and best-practice guides with sellers to show how fast delivery boosts their conversion rates.

Merchant Campaign Support: Help sellers enroll in seasonal platform campaigns (e.g., Black Friday, Allegro Days) and ensure their delivery settings are fully optimized for peak volumes.

Daily Operations & Reporting

Tickets & Inquiries: Answer incoming routine partner inquiries related to onboarding, account settings, and delivery setup.

Operational Reporting: Log daily activities, track onboarding completion status, and maintain accurate records of debt recovery actions.

This is the right job for you if:

Experience: You have 1–3 years of experience in administrative support, customer operations, sales support, or junior partner management (preferably in e-commerce or logistics).

Administrative Precision: You are meticulous, detail-oriented, and comfortable working with internal CRM systems, databases, and spreadsheets.

Basic Financial Understanding: You know how invoicing, settlements, and payment terms work in a B2B environment.

Language Skills: Good command of English and Polish, Czech nice to have

Organized & Tech-Savvy: You can manage multiple daily routine tasks efficiently and are eager to use digital tools to speed up your work

What we offer:

Annual bonus based on your performance and company results.

A great learning opportunity, working with people coming from a lot of experience in top tier strategy consulting and e-commerce space.

Well-located offices (with e.g., fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).

A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).

English classes that we pay for related to the specific nature of your job.

A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.

An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.

Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy

And that’s not all! You can read more about our benefits here .

#goodtobehere means taht:

You willshape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.

You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.

You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.

You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your manager, you will drive your growth.

You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.

Don’t wait until you join us! Let's meet online!

Get to know our team, take a peek at our office life and check out what else we do at Allegro.