Senior Business Analyst

Inuits; Kraków; On-site; PLN 180,000 - 260,000; Full time

Job summary

Inuits is seeking a Senior Business Analyst to support European public institution units in Warsaw, bridging business and ICT for process improvements and new IT solutions. You will manage a portfolio of operations projects and deliver requirements, data models and business cases with a PM²/PM² Agile framework.

You will model processes, support stakeholders, and help define roadmaps while ensuring quality and change management.

Qualifications

• Minimum 8 years IT experience with at least 5 years as a Business Analyst.
• Strong BPMN and UML knowledge and diagrams.
• Hands-on modelling with Sparx EA or ARIS.
• Experience with business architecture and process improvements.
• Experience in ICT solutions for content production, reporting or analytics.
• At least one full software solution lifecycle completed.
• EU citizenship and ability to work for a European public institution.
• Excellent English (C1).

Responsibilities

• Elicit, analyse and document business needs, requirements and user stories.
• Model business processes, value streams, roles, capabilities and data using BPMN and UML.
• Support business experts and product owners during requirements definition and software development.
• Prepare business cases, feasibility studies and cost-benefit analyses.
• Identify, design and validate business process improvements.
• Support the definition of business architecture and transition roadmaps.
• Contribute to systems design, testing, quality assurance and change management.
• Support the business during change, including training plans for new processes.
• Communicate project objectives, scope and requirements to stakeholders.

Skills

Business analysis

Stakeholder management

Requirements elicitation

Process modelling

BPMN

UML

English proficiency

Education

Bachelor's degree or 3 years higher education

CBAP or equivalent certification

UML or BPM foundation certificate

Tools

Sparx Enterprise Architect

ARIS

Job description

We are looking for a Senior Business Analyst to support business units of a European public institution in Warsaw, working between the business and ICT on process improvement and new IT solutions. This role suits a mature, experienced analyst who is comfortable working independently with many stakeholders.

About the Project:

You will join a team that acts as the link between the client's business units and ICT. You will cover a portfolio of projects in the Operations area and deliver business analysis on about two projects at a time: processes, business cases, data models and requirements. Projects run under the PM² / PM² Agile methodology, and your tasks are set and reviewed by the business side. The assignment is long term and starts in January 2027.

Responsibilities:

• Elicit, analyse and document business needs, requirements and user stories;
• Model business processes, value streams, roles, capabilities and data using BPMN and UML;
• Support business experts and product owners during requirements definition and software development;
• Prepare business cases, feasibility studies and cost-benefit analyses;
• Identify, design and validate business process improvements;
• Support the definition of business architecture and transition roadmaps;
• Contribute to systems design, testing, quality assurance and change management;
• Support the business during change, including training plans for new processes;
• Communicate project objectives, scope and requirements to all stakeholders.

Qualifications:

• Bachelor's degree (or 3 years of higher education);
• Minimum 8 years of IT experience, including at least 5 years as a Business Analyst;
• Strong knowledge of BPMN and UML (capability, activity and state diagrams, logical data models);
• Hands-on experience with modelling tools such as Sparx Enterprise Architect or ARIS;
• Experience developing a business architecture;
• Experience as a BA on business process improvement or redesign projects;
• Experience as a BA on ICT solutions for content production, reporting or analytics;
• At least one full software solution lifecycle completed;
• At least two certifications, such as CBAP (or equivalent) and a UML or BPM foundation certificate;
• Experience with EU institutions or international organisations is strongly preferred;
• Knowledge of PM² or PM² Agile is a plus;
• Excellent English (minimum C1);
• EU citizenship and own business activity (B2B);
• Living within 2 hours' drive of Warsaw.

Recruitment Process:

• Initial interview with our recruitment team;
• Interview with the client;
• Final decision and offer.