Senior 365 Collaboration & Tenant Platform Specialist

Kyndryl Inc.; Poland; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Be Well programs

Hybrid-friendly culture

Job summary

Kyndryl is seeking an L3 specialist to act as the Tier-3/SME for Enterprise Collaboration. You will resolve major incidents, perform root-cause analysis, and manage Microsoft 365 Collaboration services (Teams, Exchange Online, SharePoint Online, OneDrive) within an ITIL-aligned framework.

Great emphasis on security, access controls (Entra ID), and robust documentation. English proficiency and French at B1 are required; MS-102/SC-300/ITIL foundations are preferred.

Qualifications

• English: professional working proficiency
• French: B1 minimum

Responsibilities

• Resolve major and complex incidents; drive root‑cause analysis and durable fixes
• Administer the collaboration tenant/platform configuration to ensure security, compliance and consistent service quality

Skills

Teams collaboration

Exchange Online

SharePoint Online

OneDrive

Entra ID

RBAC

PowerShell

Microsoft Graph API

ITIL practices

Education

MS-102: Microsoft 365 Administrator

SC-300: Identity and Access Administrator

ITIL v4 Foundation

MS-700: Teams Administrator

Tools

Okta/SSO (SAML/OIDC)

Job description

Kyndryl is seeking an L3 specialist to act as the Tier-3/SME for Enterprise Collaboration. You will resolve major incidents, perform root-cause analysis, and manage Microsoft 365 Collaboration services (Teams, Exchange Online, SharePoint Online, OneDrive) within an ITIL-aligned framework.

Great emphasis on security, access controls (Entra ID), and robust documentation. English proficiency and French at B1 are required; MS-102/SC-300/ITIL foundations are preferred.