Enterprise Collaboration Platform Engineer (Microsoft 365)

Kyndryl Inc.; Polska; Hybrid; PLN 110,000 - 170,000; Full time

Job summary

Kyndryl is seeking an L3 Specialist to act as the technical escalation point for the enterprise Collaboration ecosystem. You will resolve major incidents, drive root‑cause analysis, and manage tenant configuration to ensure security, compliance and consistent service quality.

The role blends deep collaboration platform expertise with ITIL‑aligned operations, covering Teams, Exchange, SharePoint and OneDrive, within a security‑conscious framework.

Qualifications

• English: professional working proficiency.
• French: B1 minimum.
• MS-102 (Microsoft 365 Administrator)
• SC-300 (Identity and Access Administrator)
• ITIL v4 Foundation
• MS-700 (Teams Administrator)

Responsibilities

• Act as technical escalation point (Tier‑3) for the enterprise Collaboration ecosystem.
• Resolve major and complex incidents and drive root‑cause analysis.
• Administer the collaboration tenant/platform configuration to ensure security, compliance and service quality.
• Collaborate across Teams, Exchange Online, SharePoint Online and OneDrive with ITIL practices.

Skills

Microsoft 365 Collaboration

Identity & Access

PowerShell

Microsoft Graph API

Tools

Graph API

PowerShell

Entra ID

Job description

Kyndryl is seeking an L3 Specialist to act as the technical escalation point for the enterprise Collaboration ecosystem. You will resolve major incidents, drive root‑cause analysis, and manage tenant configuration to ensure security, compliance and consistent service quality.

The role blends deep collaboration platform expertise with ITIL‑aligned operations, covering Teams, Exchange, SharePoint and OneDrive, within a security‑conscious framework.