Sales Support Lead - Remote/Hybrid, Growth & Process

Kalmar; Stargard; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Sports cards

Flexible work options

Job summary

Kalmar, a global leader in cargo handling, is seeking an energetic Sales Support Team Leader to head a dedicated team within our Sales and Service Support Center. You will drive process optimization, ensure seamless execution of sales support activities, and lead a high-performing, collaborative team culture.

The role involves overseeing the full employee lifecycle, managing workload, setting PDPs, and coordinating training, while maintaining relationships with internal and external

Qualifications

• Bachelor's or Master's degree.
• 1+ year of leadership/supervisory experience in an SSC/GBS environment.
• English proficiency at least B2.
• Strong communication and delegation skills.
• Proficient with Google Workspace / MS Office.

Responsibilities

• Oversee sales support processes and KPI performance.
• Lead people management including PDPs and development plans.
• Coordinate stakeholder relationships and risk mitigation.
• Support recruitment, salary reviews, and bonuses.

Skills

Leadership

English (B2)

Process optimization

Communication

Delegation

Education

Bachelor's degree or Master's degree

Tools

Google Workspace

MS Office

SAP

Job description

Kalmar, a global leader in cargo handling, is seeking an energetic Sales Support Team Leader to head a dedicated team within our Sales and Service Support Center. You will drive process optimization, ensure seamless execution of sales support activities, and lead a high-performing, collaborative team culture.

The role involves overseeing the full employee lifecycle, managing workload, setting PDPs, and coordinating training, while maintaining relationships with internal and external