Sales & Service Support Administrator

Kalmar Inc.; Poland; On-site; PLN 52,000 - 76,000; Full time

Job summary

Kalmar Poland is seeking a Sales and Service Support Administrator to join our sales and service support team in Stargard, Poland. You will provide essential administrative support for sales and service processes and manage orders, contracts, and warranty claims.

You will work with SAP and other tools, ensuring accurate documentation and timely responses. English at B2 level is required, and prior sales/billing or SAP knowledge is considered an asset.

Qualifications

• Fluent English (minimum B2) required.
• Experience in sales and billing preferred.
• Experience in a similar administrative role preferred.
• Knowledge of SAP is an asset.
• Strong analytical and problem-solving abilities.

Responsibilities

• Providing administrative support for sales and service processes.
• Handling SAP and other administrative tools.
• Creating, managing, and invoicing orders and contracts.
• Processing warranty claims in line with deadlines.
• Cooperating with sales and service teams to ensure timely support.
• Participating in process and system improvements.
• Complying with health, safety, and internal procedures.

Skills

Sales support

Billing experience

Analytical skills

Teamwork

Pressure handling

Tools

SAP

Job description

Join us and take your career to the next level

Kalmar Poland is a global leader in material handling equipment and services. We are currently looking for a Sales and Service Support Administrator to join our sales and service support team. You'll be part of an almost 40-person team located in Stargard. Your stakeholders will be located in Western European countries.

What are your key responsibilities:

Providing administrative support for sales and service processes.

Handling SAP and other administrative tools.

Creating, managing, and invoicing orders and contracts.

Processing warranty claims in line with deadlines.

Cooperating with sales and service teams to ensure timely support.

Participating in process and system improvements.

Complying with health, safety, and internal procedures.

What you bring to the role:

English proficiency at a minimum B2 level (required).

Skills and experience in sales and billing (preferred).

Experience in a similar administrative role (preferred).

Knowledge of SAP (an asset).

Strong analytical and problem-solving skills.

Accuracy and accountability for assigned tasks.

Ability to work under pressure and as part of a team.