SaaS Support & Configuration Specialist

Acturis; Wrocław; Hybrid; PLN 51,000 - 61,000; Full time

Benefits offered by this job

Stable contract

Development opportunities

Mentorship

Salary reviews

Private medical care

Multisport card

Hybrid/Remote work

Job summary

Acturis, a leading SaaS provider for the general insurance market, is hiring in Wroclaw, Poland. You will help customers configure Acturis to meet business needs, advise on system functionality, and test changes while using SQL to build reports and tailored solutions.

The role emphasizes teamwork, strong English communication, and the ability to learn quickly in a hybrid work environment, with growth opportunities and a supportive onboarding process.

Qualifications

• Fluent English (min. B2) with strong business communication.
• Excellent problem-solving and attention to detail.
• Ability to work under time pressure and meet deadlines.
• Ability to work both in a team and independently.
• Excellent communication and interpersonal skills.
• Ability to quickly learn new skills.

Responsibilities

• Help customers configure Acturis to fit their business needs.
• Advise on system functionality and provide solutions to technical queries.
• Test configuration changes and assess impact of new features on workflows.
• Use SQL databases to generate reports and tailored solutions.
• Create and maintain clear documentation for internal teams and customers.

Skills

Business English

Problem solving

Time management

Teamwork

Communication

Quick learner

Tools

SQL

Job description

Acturis, a leading SaaS provider for the general insurance market, is hiring in Wroclaw, Poland. You will help customers configure Acturis to meet business needs, advise on system functionality, and test changes while using SQL to build reports and tailored solutions.

The role emphasizes teamwork, strong English communication, and the ability to learn quickly in a hybrid work environment, with growth opportunities and a supportive onboarding process.