Remote ServiceNow Developer - ITOM & CMDB Mastery

Sii Poland; Województwo pomorskie; Remote; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with major brands

Internal trainings

Learn from experts

Accessible management

Profit sharing

Sponsorship program

Team integration events

Modern offices

MySii app

Medical care

Job summary

Sii Poland is seeking a skilled ServiceNow Developer for a long-term project with a global paints and coatings manufacturer. You will develop and maintain custom ServiceNow solutions, supporting IT and business processes across EMEA and the US while working remotely with teams in multiple time zones.

Responsibilities include scripting, ITSM enhancements, CMDB/ITOM work, and building flows with Flow Designer, REST/SOAP integrations, and CSM/HRSD support.

Qualifications

• 3+ years of hands-on ServiceNow experience, with ITOM and CMDB focus.
• Strong scripting skills in ServiceNow and ability to troubleshoot custom implementations.
• Proven ability to work independently to resolve technical issues beyond standard configurations.
• Experience enhancing ITSM processes based on business requirements.
• Advanced level of English.

Responsibilities

• Analyze and troubleshoot incidents and defects in existing custom applications from root cause to fix.
• Develop and maintain server- and client-side scripts including Business Rules, Script Includes, Client Scripts, and UI Policies/Actions.
• Enhance ITSM processes such as Incident, Problem, Change, and Request based on business requirements.
• Work with CMDB data and ITOM functionality, including Discovery and Service Mapping.
• Review and refactor legacy custom code to improve stability and maintainability.
• Build and extend Flow Designer flows, workflows, and integrations using REST/SOAP.
• Support enhancements for CSM and HRSD as needed.
• Collaborate with team members and stakeholders across EMEA and US time zones to estimate and deliver backlog items.

Skills

ServiceNow

Scripting

ITOM

CMDB

ITSM

English

Tools

Flow Designer

Discovery

Service Mapping

REST/SOAP

Job description

Sii Poland is seeking a skilled ServiceNow Developer for a long-term project with a global paints and coatings manufacturer. You will develop and maintain custom ServiceNow solutions, supporting IT and business processes across EMEA and the US while working remotely with teams in multiple time zones.

Responsibilities include scripting, ITSM enhancements, CMDB/ITOM work, and building flows with Flow Designer, REST/SOAP integrations, and CSM/HRSD support.