Remote ServiceNow Developer - ITOM & CMDB Expert

Sii Poland; Szczecin; Remote; PLN 180,000 - 280,000; Full time

Job summary

Sii Poland is seeking a skilled ServiceNow Developer to join a long-term project for a global paints and coatings manufacturer. You will develop and maintain custom applications on the ServiceNow platform to support IT and business processes across EMEA and the US.

This remote role requires scripting, ITSM enhancements, CMDB/ITOM work, Flow Designer, and cross-time-zone collaboration to deliver backlog items and new integrations. Excellent English and independent problem-solving are essential.

Qualifications

• 3+ years hands-on ServiceNow experience, with ITOM/CMDB focus.
• Strong scripting skills for troubleshooting and custom implementations.
• Ability to work independently beyond standard OOTB configurations.
• Excellent English communication skills.

Responsibilities

• Analyze and troubleshoot incidents and defects in existing apps from root cause to fix.
• Develop and maintain server- and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Policies/Actions).
• Enhance ITSM processes (Incident, Problem, Change, Request) per business needs.
• Work with CMDB data and ITOM functionality (Discovery, Service Mapping).
• Review and refactor legacy code for stability and maintainability.
• Build and extend Flow Designer flows, workflows, and REST/SOAP integrations.
• Support enhancements for CSM and HRSD as needed.
• Collaborate across EMEA and US time zones to estimate and deliver backlog items.

Skills

ServiceNow

ITOM

CMDB

Scripting

Incident management

Discovery

Flow Designer

REST/SOAP

Job description

Sii Poland is seeking a skilled ServiceNow Developer to join a long-term project for a global paints and coatings manufacturer. You will develop and maintain custom applications on the ServiceNow platform to support IT and business processes across EMEA and the US.

This remote role requires scripting, ITSM enhancements, CMDB/ITOM work, Flow Designer, and cross-time-zone collaboration to deliver backlog items and new integrations. Excellent English and independent problem-solving are essential.