Remote ServiceNow Developer: ITOM & CMDB Expert

Sii Poland; Województwo mazowieckie; Remote; PLN 120,000 - 180,000; Full time

Job summary

Sii Poland is seeking a skilled ServiceNow Developer to join a long-term project for a global paints and coatings manufacturer. You will enhance and support the ServiceNow platform across IT and business processes, working remotely with teams in EMEA and the US.

The role emphasizes developing custom apps, scripting, and ITSM/ITOM capabilities, with collaboration across time zones to deliver backlog items and improvements.

Qualifications

• Minimum 3 years of hands-on ServiceNow experience, with ITOM and CMDB focus.
• Strong scripting skills in ServiceNow, including troubleshooting and custom implementations.
• Proven ability to work independently to solve technical issues beyond standard configurations.

Responsibilities

• Analyze and troubleshoot incidents and defects in existing custom applications.
• Develop and maintain server- and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Policies/Actions).
• Enhance ITSM processes (Incident, Problem, Change, Request) per business requirements.
• Work with CMDB data and ITOM functions, including Discovery and Service Mapping.
• Review and refactor legacy code to improve stability and maintainability.
• Build and extend Flow Designer flows, workflows, and REST/SOAP integrations.
• Support enhancements for CSM and HRSD as needed.
• Collaborate with stakeholders across EMEA and US time zones to estimate and deliver backlog items.

Skills

ServiceNow

ITOM

CMDB

Scripting

ITSM

Job description

Sii Poland is seeking a skilled ServiceNow Developer to join a long-term project for a global paints and coatings manufacturer. You will enhance and support the ServiceNow platform across IT and business processes, working remotely with teams in EMEA and the US.

The role emphasizes developing custom apps, scripting, and ITSM/ITOM capabilities, with collaboration across time zones to deliver backlog items and improvements.