Remote ServiceNow Developer: ITOM & CMDB Specialist

Sii Poland; Kraków; Remote; PLN 140,000 - 190,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Open and accessible management team

Regular integration events and trips

Job summary

Sii Poland is seeking a skilled ServiceNow Developer to join a long-term project for a global paints and coatings manufacturer. You will develop and maintain custom ServiceNow applications and solutions, supporting IT and business processes across EMEA and the US in a remote setting.

You will work on ITOM/CMDB enhancements, ITSM improvements, and integrations using REST/SOAP while collaborating with teammates across multiple time zones.

Qualifications

• 3+ years hands-on ServiceNow experience (ITOM/CMDB).
• Strong scripting and debugging of custom apps.
• Ability to work independently beyond standard OOTB configurations.
• Proficient English communication.

Responsibilities

• Analyze and troubleshoot incidents and defects in existing custom applications from root cause to fix.
• Develop and maintain server- and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Policies/Actions).
• Enhance ITSM processes (Incident, Problem, Change, Request) per business needs.
• Work with CMDB data and ITOM functionality, including Discovery and Service Mapping.
• Review and refactor legacy custom code for stability and maintainability.
• Build and extend Flow Designer flows, workflows, and REST/SOAP integrations.
• Support enhancements for CSM and HRSD as needed.
• Collaborate with team and stakeholders across EMEA and US time zones to estimate and deliver backlog items.

Skills

Analytical thinking

Problem solving

Communication

Advanced English

Tools

ServiceNow

ITOM

CMDB

Scripting

ITSM

REST

SOAP

Flow Designer

Discovery

Job description

Sii Poland is seeking a skilled ServiceNow Developer to join a long-term project for a global paints and coatings manufacturer. You will develop and maintain custom ServiceNow applications and solutions, supporting IT and business processes across EMEA and the US in a remote setting.

You will work on ITOM/CMDB enhancements, ITSM improvements, and integrations using REST/SOAP while collaborating with teammates across multiple time zones.