Remote Senior ServiceNow ITOM Engineer | CMDB Expert

AIDA Recruitment; Polska; Remote; PLN 216,000 - 242,000; Full time

Job summary

AIDA Recruitment seeks a Senior ServiceNow Software Engineer to join a global IT project. You will configure ITOM modules, integrate systems via APIs, and guide client teams on best practices in ITOM and CMDB.

Role offers remote-friendly work with engagement in Ukraine or Poland, on a full-time B2B contract, and hourly compensation of 40–45 USD. Join a team delivering innovative ServiceNow-based solutions with world-leading clients.

Qualifications

• 3+ years hands-on ServiceNow experience including ITOM Discovery and CMDB.
• Strong skills in API integrations and web services.
• Familiar with IT operations, infrastructure management, and cloud environments.
• Knowledge of ITIL processes for ITOM/CMDB is a plus.
• CIS in Service Mapping or Discovery preferred.

Responsibilities

• Configure and customize ServiceNow ITOM modules (Service Mapping, Event Management, Discovery) to client needs.
• Act as SME for ITOM processes, guiding clients and project teams.
• Support CMDB governance and data quality initiatives.

Skills

ServiceNow

ITOM Discovery

CMDB

APIs & Web Services

ITIL

Problem Solving

Tools

Service Mapping

Event Management

Discovery

Job description

AIDA Recruitment seeks a Senior ServiceNow Software Engineer to join a global IT project. You will configure ITOM modules, integrate systems via APIs, and guide client teams on best practices in ITOM and CMDB.

Role offers remote-friendly work with engagement in Ukraine or Poland, on a full-time B2B contract, and hourly compensation of 40–45 USD. Join a team delivering innovative ServiceNow-based solutions with world-leading clients.