Mid/Senior ServiceNow Software Engineer_97966

AIDA Recruitment; Polska; À distance; PLN 216 000 - 242 000; Plein temps

Résumé du poste

AIDA Recruitment seeks a Senior ServiceNow Software Engineer to join a global IT project. You will configure ITOM modules, integrate systems via APIs, and guide client teams on best practices in ITOM and CMDB.

Role offers remote-friendly work with engagement in Ukraine or Poland, on a full-time B2B contract, and hourly compensation of 40–45 USD. Join a team delivering innovative ServiceNow-based solutions with world-leading clients.

Qualifications

• 3+ years hands-on ServiceNow experience including ITOM Discovery and CMDB.
• Strong skills in API integrations and web services.
• Familiar with IT operations, infrastructure management, and cloud environments.
• Knowledge of ITIL processes for ITOM/CMDB is a plus.
• CIS in Service Mapping or Discovery preferred.

Responsabilités

• Configure and customize ServiceNow ITOM modules (Service Mapping, Event Management, Discovery) to client needs.
• Act as SME for ITOM processes, guiding clients and project teams.
• Support CMDB governance and data quality initiatives.

Connaissances

ServiceNow

ITOM Discovery

CMDB

APIs & Web Services

ITIL

Problem Solving

Outils

Service Mapping

Event Management

Discovery

Description du poste

Looking for a Senior ServiceNow Software Engineer for our client to join an exciting project. Our client is a global IT company with Ukrainian roots. Create innovative solutions and consult global market leaders. They operate in Ukraine, Poland, Bulgaria, Romania, Latvia, Lithuania, Czech Republic, Germany, the UK, the USA, Canada, Mexico, Chile, Singapore, and India.

The Ideal Candidate

• 3+ years of hands-on experience with the ServiceNow platform , including ITOM Discovery and CMDB solutions .


• Strong knowledge of ServiceNow integrations using APIs and web services.


• Understanding of IT operations and infrastructure management (network devices, servers, databases, cloud environments).


• Strong problem-solving skills and the ability to work independently.


• Familiar with ITIL processes and best practices for ITOM and CMDB.


• Certified Implementation Specialist (CIS) in Service Mapping or Discovery (preferred).

What You Will Do

• Configure and customize ServiceNow ITOM modules (Service Mapping, Event Management, Discovery) to meet client-specific needs.


• Act as the subject matter expert for ITOM processes and best practices, guiding clients and project teams.


• Work on CMDB governance and data quality .

What the Company Offers

• Remote-friendly role with engagement in Ukraine or Poland .


• Full-time B2B contract .


• Compensation 40 - 45 USD per hour.


• Opportunity to work on the design, delivery, and support of a variety of innovative ServiceNow-based solutions.


• Collaboration with top-notch engineers and architects in a Center of Excellence environment.


• Chance to work with world-leading companies , attend professional events, and gain exposure to challenging projects and cutting-edge technologies .