Remote IT Support Specialist - Windows & Microsoft 365

GFT Technologies SE; Polska; On-site; PLN 73,000 - 100,000; Full time

Benefits offered by this job

Medical

Sport

Lunch subsidy

Life insurance

Online training

E-learning platform

Social events

Job summary

GFT Technologies SE in Poland seeks an Associate IT Support Specialist to provide day-to-day technical help to employees, assisting with installation, configuration, and maintenance of computers, peripherals, and software. You will support users remotely across global locations and participate in onboarding and training programs.

The role emphasizes customer-focused support, strong communication, and teamwork, with exposure to systems like Entra ID, Intune, antivirus, and MDM in a dynamic IT

Qualifications

• Knowledge of Windows 10/11.
• Knowledge of Microsoft 365 applications.
• User-focused mindset with good communication skills.
• Ability to prioritize tasks and manage multiple items.
• Strong written and spoken English skills.
• Teamwork and collaboration abilities.
• Previous experience in IT Support.
• Willingness to work under pressure.
• Experience in a similar IT Support role.

Responsibilities

• Provide end-user technical support for hardware, software, and peripherals.
• Install, configure, and maintain computers and business apps.
• Diagnose and resolve basic IT issues promptly.
• Deliver remote support to global users.
• Support systems like Microsoft Entra ID, Intune, antivirus, and MDM.
• Maintain IT equipment per established standards.
• Assist onboarding and setup for new employees.
• Train users on effective use of hardware and software.
• Collaborate with IT teams to ensure high-quality support.

Skills

Windows 10/11

Microsoft 365

User-focused

Prioritization

Communication

Teamwork

English

Work under pressure

IT Support experience

Tools

Jamf

macOS

Android

iOS

Azure

Intune

Job description

GFT Technologies SE in Poland seeks an Associate IT Support Specialist to provide day-to-day technical help to employees, assisting with installation, configuration, and maintenance of computers, peripherals, and software. You will support users remotely across global locations and participate in onboarding and training programs.

The role emphasizes customer-focused support, strong communication, and teamwork, with exposure to systems like Entra ID, Intune, antivirus, and MDM in a dynamic IT