Remote IT Analyst - HR Tech & Data Operations

eTeam; Województwo mazowieckie; Remote; PLN 123,000 - 190,000; Full time

Job summary

eTeam is seeking an IT Analyst to support HR technology services focusing on document processing, data validation, and uploads to HR document platforms. The role collaborates with HR Operations, Technology teams, and external vendors to ensure accuracy and reliability of processing workflows.

Key tasks include troubleshooting, data quality checks, and process improvements; requires strong Excel, SharePoint, and scripting knowledge, plus English proficiency and cross-functional collaboration in

Qualifications

• Experience as IT Analyst, IT Support, Application Support, Data Operations, or similar technology-related role.
• Strong organisational skills and attention to detail; ability to manage multiple tasks.
• Good analytical and problem-solving skills.
• Proficient in Microsoft Excel: data manipulation, filters, lookups, validation.
• Familiarity with Microsoft SharePoint, document libraries, and file management processes.
• Basic understanding of structured data files, such as CSV, and data quality principles.
• Ability to follow technical procedures and troubleshoot process-related issues.
• Strong communication and collaboration skills; able to work in an international environment.
• Good command of English, written and spoken.
• Experience with HR technology, document management systems, or enterprise applications.
• Familiarity with PowerShell or other scripting/automation tools.
• Experience with SFTP or other secure file transfer solutions.
• Experience analysing application logs, processing errors, or data integration issues.
• Understanding of OCR, document classification, or digital document processing workflows.
• Experience with Jira, ServiceNow, or similar issue and task tracking tools.
• Experience supporting process improvement, system testing, or automation initiatives.

Responsibilities

• Document Processing and Upload Management: Execute and monitor employee document preparation, packaging, and upload processes; ensure metadata is accurate.
• Technical Troubleshooting and Data Validation: Investigate upload failures, processing errors, and data inconsistencies; validate info across systems.
• Operational Tools and Process Execution: Use Excel, SharePoint, CSVs, file transfers, and automation scripts; record statuses and issues.
• Cross-functional Collaboration: Coordinate with HR Operations, scanning/OCR teams, Technology teams, and vendors; address issues.
• Process Improvement and Quality Assurance: Identify recurring issues; suggest improvements to scripts and automation; support data quality checks.
• Documentation and HR Technology Support: Maintain docs and reports; assist with testing, issue investigation, and reporting; prior IT Analyst/Support experience; strong English; familiarity with HR tech.

Skills

English proficiency

Analytical thinking

Organizational skills

Problem solving

Communication skills

International collaboration

Attention to detail

Process improvement

Tools

Excel

SharePoint

SFTP

OCR

Jira

ServiceNow

PowerShell

Job description

eTeam is seeking an IT Analyst to support HR technology services focusing on document processing, data validation, and uploads to HR document platforms. The role collaborates with HR Operations, Technology teams, and external vendors to ensure accuracy and reliability of processing workflows.

Key tasks include troubleshooting, data quality checks, and process improvements; requires strong Excel, SharePoint, and scripting knowledge, plus English proficiency and cross-functional collaboration in