Remote Financial Services Support Specialist

Zohorecruit; Polska; Hybrid; PLN 38,000 - 75,000; Full time

Job summary

Living for Tomorrow (L42M) is seeking independent remote Inbound Customer Service Agents to support financial-services clients. You will assist cardholders with account questions, transactions, disputes, and other servicing needs while following security and compliance procedures.

Roles are remote with daily shifts within a window of 8:00 AM–11:00 PM ET, and certification periods requiring working hours per week. Prior experience and reliability are important for success in this program.

Qualifications

• Experience in inbound customer service preferred.
• Ability to handle confidential information.
• Financial-services knowledge is a plus.

Responsibilities

• Provide inbound customer support for cardholders and accounts.
• Answer questions about transactions, balances, activations and disputes.
• Assist with fund transfers and payment solutions.
• Adhere to financial-services security and compliance procedures.
• Maintain high service levels during daily shifts (8:00 AM–11:00 PM ET).

Skills

Customer service

Attention to detail

Communication skills

Compliance awareness

Job description

Living for Tomorrow (L42M) is seeking independent remote Inbound Customer Service Agents to support financial-services clients. You will assist cardholders with account questions, transactions, disputes, and other servicing needs while following security and compliance procedures.

Roles are remote with daily shifts within a window of 8:00 AM–11:00 PM ET, and certification periods requiring working hours per week. Prior experience and reliability are important for success in this program.