Remote European Logistics Operations Associate

Flexport; Warszawa; Remote; PLN 45,000 - 60,000; Full time

Job summary

A leading logistics company is seeking an Operations Associate in Poland. The role includes managing shipment movements, improving operational quality, and ensuring top-tier customer service. With responsibilities ranging from coordinating supply chain operations to direct client interactions, this position requires a BA/BS in Logistics or similar and 1-2 years' relevant experience. The candidate must be fluent in Polish and English. Join a team that is transforming global trade and driving efficient logistics solutions.

Qualifications

• 1-2 years of experience in freight forwarding, logistics or supply chain in Poland.
• Fluent in English and Polish; other European languages a plus.
• Experience designing and optimizing processes.

Responsibilities

• Ensure shipments move on-time and handle exceptions appropriately.
• Support team performance improvement and meet KPIs.
• Represent Flexport’s value proposition for new clients.
• Act as primary contact for escalations and client issues.

Skills

Logistics knowledge

Problem-solving mindset

Client service mindset

Effective communication

Teamwork skills

Time management

Adaptability to technology

Education

BA/BS degree in Logistics, Supply Chain, or Business

Tools

Local Port/Terminal software systems

Job description

A leading logistics company is seeking an Operations Associate in Poland. The role includes managing shipment movements, improving operational quality, and ensuring top-tier customer service. With responsibilities ranging from coordinating supply chain operations to direct client interactions, this position requires a BA/BS in Logistics or similar and 1-2 years' relevant experience. The candidate must be fluent in Polish and English. Join a team that is transforming global trade and driving efficient logistics solutions.